De Vere Latimer Estate

Booked at short notice. We've been here before. Room was in the Mews where they don't have a lift. Room turned out to be very small and quite cold. Towel rail not working. Breakfast good but coffee machines not working. But it is convenient for us. So we'll return

We initially had a 2 night stay in a suite that overlooked the countryside but added an extra night where we stayed in a Delux room. Both rooms were clean and tidy and the beds were very comfortable. The only thing that i could identify in both rooms as being a bit tired was the wooden bath sides both if which were blown and could have done with being replaced. The main restaurant was spacious and modern. Breakfast offered a full range of products that satisfied all appetites. There was a swimming pool on site which unfortunately we could not use due to us being to busy. All in all a lovely hotel in an excellent location.

Very poorly lit night time signage made arrival and checkin difficult. Room comfortable but small.Restaurant service non existent, and service charge apllication is a joke.

I got the Basic room, so I did not have high expectations. However, the room was cold, and the central heating didn't work. The hotel provided me with portable heating for the night, which worked well. Breakfast is excellent. The bathroom needs renovation.

No room service. Expected to walk across a dark car park with food on a tray. Food not covered and in the rain ! Building work loud in room. Asked to move but no option to move away from it.

Only thing a bit frustrating was I grabbed my drinks for breakfast and when I got back from collecting my cooked breakfast they had been cleared away by the wait staff Extra points to the receptionist though for ordering me a taxi

Lovely stay and the products are Penhaligon's - lovely little surprise.

We arrived just after 10pm to be told there was no longer any food options, despite reception being manned 24 hrs. The rooms we were allocated were in a block being refurbished, so were met by scaffolding and floor protection as soon as we were inside. Room was comfy but felt in need of talc and the bed was very good. Breakfast was superb although the chef wasn’t exactly welcoming.

Very well looked after for a huge older property, a few cobwebs here and there but overall very good. Very characterful place with a strong historic atmosphere. Staff all very freindly and attentive, Sarah on reception a delight . Comfy and spacious bar, didnt eat in the evening but breakfast was very good. Good bed, decent linen, peaceful night. Shower over bath was a bit trickey, but once your balance has adjusted and you wait 4 mins for the hot to come thro' ( my room probably 200 m from the boiler !) there was plenty of hot water A lovely place to stay , i will stop off there again

I stay in a hotel on average once a week so would suggest I’m a frequent traveler. I have never experienced such awful service where I felt intimidated by the staff. The duty manager who dealt with the numerous issues I encountered fairly well the next day but nonetheless it was an horrendous stay.