9 / 10 Guest Rating

Holiday Inn Madison at The American Center by IHG

Name: Holiday Inn Madison at The American Center by IHG
Address: 5109 West Terrace Drive, Madison, us
Rating: 9

5109 West Terrace Drive, Madison, us

Holiday Inn Madison at The American Center by IHG - main view

Holiday Inn Madison at The American Center by IHG view 2

Holiday Inn Madison at The American Center by IHG view 3

Holiday Inn Madison at The American Center by IHG view 4

Holiday Inn Madison at The American Center by IHG view 5

from US$111 / night

About the Property

Convenient Location and Shuttle Service

Located near East Towne Mall and offering free 24-hour shuttle service, Holiday Inn Madison at the American Center ensures easy access to the airport and nearby attractions within a 5-mile radius.

Relaxing Amenities

Unwind in the indoor swimming pool, stay active in the fitness center, and dine at Geier's Grill or Chief's lounge. The hotel also provides a business center for work convenience.

Comfortable Guestrooms

Enjoy modern amenities like free Wi-Fi, flat-screen TVs, and in-room coffee makers. Relax with MP3 compatible radios after a productive day exploring Madison.

Ready to experience convenience and comfort at Holiday Inn Madison? Book your stay now!

Facilities & Amenities

WiFi available

Free WiFi

Parking

Free Parking

Non-smoking rooms

Air conditioning

Fitness center

Swimming pool

24-hour front desk

Restaurant

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. For any Room Including Breakfast: The rate includes a voucher redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day. Any adult beyond the 2 adults per room rate are charged USD 10 per person per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

18 rates found

1/3

Standard Room

Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

27 sqm

Sleeps 2

2 Queen bed (151-180 cm wide)

Amenities

Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Standard Room

Non-refundable

Room Only

20% OFF$150.78

$120.62

Includes taxes & fees

Standard Room

Non-refundable

Breakfast Included

20% OFF$174.3

$139.44

Includes taxes & fees

1/7

Standard King Room

Boasting free Wi-Fi and a cable TV, this room is equipped with tea and coffee-making facilities.

27 sqm

Sleeps 2

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Standard King Room-Top Floor

Non-refundable

Room Only

20% OFF$146.16

$116.93

Includes taxes & fees

Standard King Room-Top Floor

Non-refundable

Breakfast Included

20% OFF$160.23

$128.18

Includes taxes & fees

Standard Queen Room with Two Queen Beds - Photo 1

Standard Queen Room with Two Queen Beds - Photo 2

Standard Queen Room with Two Queen Beds - Photo 3

Standard Queen Room with Two Queen Beds - Photo 4

1/5

Standard Queen Room with Two Queen Beds

Boasting free Wi-Fi and a cable TV, this room is equipped with tea and coffee-making facilities.

27 sqm

Sleeps 4

2 Queen bed (151-180 cm wide)

Amenities

Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

2 Queen Beds Standard Top Floor

Non-refundable

Room Only

20% OFF$146.16

$116.93

Includes taxes & fees

2 Queen Beds Standard Top Floor

Non-refundable

Breakfast Included

20% OFF$160.23

$128.18

Includes taxes & fees

King Room - Disability Access/Non-Smoking - Photo 1

King Room - Disability Access/Non-Smoking - Photo 2

King Room - Disability Access/Non-Smoking - Photo 3

King Room - Disability Access/Non-Smoking - Photo 4

1/5

King Room - Disability Access/Non-Smoking

Boasting free Wi-Fi and a cable TV, this room is equipped with tea and coffee-making facilities and a roll-in shower.

27 sqm

Sleeps 2

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Room Option

Board / Meal

Price for 1 night

1 King Standard Mobil Access Roll Shwr

Non-refundable

Room Only

20% OFF$147.91

$118.33

Includes taxes & fees

King Deluxe Accessible Roll Shower Non-Smoking

Non-refundable

Breakfast Included

20% OFF$163.91

$131.13

Includes taxes & fees

Standard Queen Room with Two Queen Beds and Mobility Accessible Tub - Photo 1

Standard Queen Room with Two Queen Beds and Mobility Accessible Tub - Photo 2

Standard Queen Room with Two Queen Beds and Mobility Accessible Tub - Photo 3

Standard Queen Room with Two Queen Beds and Mobility Accessible Tub - Photo 4

1/5

Standard Queen Room with Two Queen Beds and Mobility Accessible Tub

Boasting free Wi-Fi and a cable TV, this room is equipped with tea and coffee-making facilities and a roll-in shower.

27 sqm

Sleeps 4

2 Queen bed (151-180 cm wide)

Amenities

Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Room Option

Board / Meal

Price for 1 night

Standard Guest Room With 2 Queen Beds And Mobility Accessible Tub

Non-refundable

Room Only

20% OFF$147.94

$118.35

Includes taxes & fees

Standard Guest Room With 2 Queen Beds And Mobility Accessible Tub

Non-refundable

Breakfast Included

20% OFF$162.99

$130.39

Includes taxes & fees

Queen Room with Two Queen Beds and Mobility Accessible Bathtub - Photo 1

Queen Room with Two Queen Beds and Mobility Accessible Bathtub - Photo 2

Queen Room with Two Queen Beds and Mobility Accessible Bathtub - Photo 3

Queen Room with Two Queen Beds and Mobility Accessible Bathtub - Photo 4

1/5

Queen Room with Two Queen Beds and Mobility Accessible Bathtub

Boasting free Wi-Fi and a cable TV, this room is equipped with tea and coffee-making facilities and a roll-in shower.

27 sqm

Sleeps 4

2 Queen bed (151-180 cm wide)

Amenities

Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

2 Queen Standard Mobil Accessible Tub

Non-refundable

Room Only

20% OFF$147.91

$118.33

Includes taxes & fees

2 Queen Standard Mobil Accessible Tub

Non-refundable

Breakfast Included

20% OFF$168.33

$134.66

Includes taxes & fees

1/6

1 King Bed Standard Top Floor

This room is located on the top floor with keyed access and has a walk-in shower, and a refrigerator.

27 sqm

Sleeps 2

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

1 King Bed Standard Top Floor

Non-refundable

Room Only

20% OFF$147.91

$118.33

Includes taxes & fees

1 King Bed Standard Top Floor

Non-refundable

Breakfast Included

20% OFF$168.33

$134.66

Includes taxes & fees

1/4

One-Bedroom King Suite

This spacious suite includes a sofa bed, dining area, microwave and refrigerator.

46 sqm

Sleeps 4

1 Extra-large double bed (Super-king size) (181-210 cm wide)

1 Sofa bed (Variable Size)

Amenities

Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

One-Bedroom King Suite

Non-refundable

Room Only

20% OFF$157.88

$126.3

Includes taxes & fees

One-Bedroom King Suite

Non-refundable

Breakfast Included

20% OFF$181.33

$145.06

Includes taxes & fees

Standard Room, 2 Queen Beds (Top Floor) - Photo 1

Standard Room, 2 Queen Beds (Top Floor) - Photo 2

Standard Room, 2 Queen Beds (Top Floor) - Photo 3

Standard Room, 2 Queen Beds (Top Floor) - Photo 4

Standard Room, 2 Queen Beds (Top Floor) - Photo 5

1/6

Standard Room, 2 Queen Beds (Top Floor)

2 Queen BedsSoundproofed roomInternet - Free WiFi and wired internet accessEntertainment - 32-inch HDTV, satellite channels, and MP3 dockFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Pillowtop bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and climate-controlled heatingNon-SmokingRoom/bed type depends on availability at check-in

Sleeps 4

2 Queen Bed (150-160 cm wide)

Amenities

Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Standard Room, 2 Queen Beds

Non-refundable

Room Only

20% OFF$138.38

$110.7

Includes taxes & fees

Standard Room, 2 Queen Beds

Non-refundable

Breakfast Included

20% OFF$160.23

$128.18

Includes taxes & fees

Guest Reviews

Exceptional429 verified reviews

AI Summary

Guests highly rate the friendly staff and frequently praise the good breakfast.

Select topics to read reviews

Katherine

Verified booking

couple

Standard Room

Stayed in Jan 19, 2026

"Exceptional"

Exceptional

10.0

Helpful?

James

Verified booking

extended_group

Standard Room

Stayed in Jan 19, 2026

"Exceptional"

Exceptional

10.0

Helpful?

Pete

Verified booking

family_with_children

Standard Room

Stayed in Jan 19, 2026

"Exceptional"

Exceptional

10.0

Helpful?

Shirley

Verified booking

extended_group

Standard Room

Stayed in Jan 19, 2026

"Great welcoming and compromising staff, beautiful lobby, however, rest of hotel needs updating."

Good

6.0

The staff at the front desk was professional, ready to help and courteous. As well as the gentleman who had to fix something in the room. Pool was a nice space. Bed was comfortable. The lobby area was clean, warm and inviting.

Breakfast buffet not worth $14.95. Rugs in halls were loose (careful not to trip) and dirty. Chair by desk in room the top part of leather was worn away. Toilet paper holder came off the wall. TV didn't work, but was fixed immediately. Front part of sink in bathroom broken. Very outdated room which could use updating.

Helpful?

Robin

Verified booking

couple

Standard Room

Stayed in Jan 16, 2026

"Good"

Good

1.0

Helpful?

Rick

Verified booking

couple

Standard Room

Stayed in Jan 12, 2026

"Good"

Good

4.0

Helpful?

Les

Verified booking

family_with_children

Standard Room

Stayed in Dec 29, 2025

"Exceptional"

Exceptional

9.0

Helpful?

Jason

Verified booking

couple

Standard Room

Stayed in Dec 29, 2025

"Solid place!"

Exceptional

10.0

Facility was clean, good staff, solid location!

A bit expensive for the amenities but that’s the game in 2025. Great hotel though-no issues

Helpful?

sabel_skilesAPPLETON, WISCONSIN

Verified booking

Business

Standard Room

Stayed in Dec 9, 2025

"Mediocre"

Good

6.0

We've been to this location several times because of its location near the UW Hospital. The rooms could use some updating, The toilet seat was gross and very stained. Luckily we carry disenfecting wipes and wiped it down good. After we had settled in, when we returned from bringing the luggage cart back, we noticed the door did not close tight or lock and could be pushed open freely. We immediately requested a new room. Good thing we noticed or we would have been in an unlocked room. Food and service was good at the bar/restaraunt for dinner. I would suggest being able to do carry out for breakfast or take to your room. Not everyone has time to sit down and eat.

Helpful?

RichardS156

Verified booking

Family

Standard Room

Stayed in Oct 30, 2025

"Old and worn out"

Good

2.0

This hotel is dated. See pictures. Carpets ripping and falling apart. Guest room bathrooms are in dire need of a renovation. Everything in the room is dated. We were put up here due to a flight disruption. We called the hotel for a shuttle and were told that there was no staff and we were transferred to a cab company. We got to the hotel and checked in. Our room comments are above. This hotel is not close to anything so we had to eat there. We went down to the one restaurant on property and were told they do not serve food on Sundays. But they do have frozen pizzas that they can heat up. See picture. This is not a place anyone should stay. Out right gross.

Helpful?

3 4

6 7

Holiday Inn Madison at The American Center by IHG

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Standard Room

Amenities

Standard King Room

Amenities

Standard Queen Room with Two Queen Beds

Amenities

King Room - Disability Access/Non-Smoking

Amenities

Standard Queen Room with Two Queen Beds and Mobility Accessible Tub

Amenities

Queen Room with Two Queen Beds and Mobility Accessible Bathtub

Amenities

1 King Bed Standard Top Floor

Amenities

One-Bedroom King Suite

Amenities

Standard Room, 2 Queen Beds (Top Floor)

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Exceptional"

"Exceptional"

"Exceptional"

"Great welcoming and compromising staff, beautiful lobby, however, rest of hotel needs updating."

"Good"

"Good"

"Exceptional"

"Solid place!"

"Mediocre"

"Old and worn out"