Crowne Plaza Venice East by IHG

L'accoglienza e la dimensione della camera e l'acqua gratuita in camera

Nella colazione mancavano i prodotti per le intolleranze al lattosio e la camera in alcuni punti andrebbe ristrutturata

Si

El dormitorio era estupendo y transporte gratis al aeropuerto.

Todo ok

They should arrange the shuttle bus Transportation better in the sense that we are all jampacked very tight in seating and not enough room for luggage. I have to put my hand carry luggage on my knees. Room temperature is low, try to turn off the Air Condition, however, could not do it.

They should not Jam Pack the shuttle bus at all. We went for dinner at the restaurant yet. They are so confused with the billing. Three of us went, and they charged only two. We were honest and told them so and paid them. We paid in cash yet they don’t have change, and we have to wait for 10 minutes and get all the coins back. There has no restaurant close by so no options.

Very clean and responsive. Loved the shuttle service!

NA

I originally booked because of location and convenience of being so close to train station

I booked the Crowne Plaza because of location and convenience of the train being literally behind it. But with last minute of train line being out of service really killed our 2 full days there. I understand hotel had no control over this but I feel they could have offered to shuttle guests to the other train station. Although coach buses were in place for people to get around and to get to the train station for all the Venice goers having it run only once an hour made it a journey to get to Venice. It took 2 hours there and 2 hours back. So if they would have offered shuttle service it would have been nice.