Holiday Inn Express Hotel & Suites Chattanooga Downtown by IHG

the staff was very nice.

The bathroom had some mold on the ceiling. Some shower titles where broken. You could see that they tired to fix them but did not do a very good job.

About a month ago, I had the pleasure of staying at this hotel during my first visit to Chattanooga. Upon arrival, I encountered an unexpected issue — I was unable to register my parking information through the mobile app due to a network problem. Fortunately, Alaysia at the front desk graciously stepped in and resolved the matter on her computer with patience and genuine kindness. Her calm professionalism and warm assistance immediately made me feel welcome in a city I was visiting for the very first time. I sincerely appreciate her help. The room itself was bright, spotless, and wonderfully comfortable. The hotel’s location was ideal; the next morning, I enjoyed a pleasant walk to downtown in just fifteen minutes. Later, I visited the historic train station, and while standing beside the legendary old locomotive, I listened to the classic song “Chattanooga Choo Choo,” which added a distinctive historical charm to my journey. Chattanooga struck me as a city with both history and quiet beauty. This stay left a warm and lasting impression on me, and I hope to return one day when the mountains are alive with blossoms.

Breakfast was great & the guy cleaning/serving guy met all needs.

The bathroom in our room and in my parents had water running out in the floor. It had ruined the wood on the bathroom door and it was quite the hazard getting out of the shower, especially for my older parents.

The beds, the odor in the room.

The staff was staff friendly and helpful

Convenient to location and a bit more affordable.

Older, very loud air conditioner, slow toilets.