The Banyan Hotel Fort Myers, Tapestry Collection by Hilton

Convenient location.

Somewhat inconvenient parking. Somewhat dated. Shower was nice.

Location

Understaffed I thought it was going to be a fun boutique hotel, but it was very sterile. Rooftop bar was closed when we arrived.

I have stayed at this hotel several times over the last year - for business Each time I am hopeful - I won't have any issues. This hotel has zero maintenance, faucet in bathroom broken, AC not cooling, shower light doesn't work, charger outlet does not work. The pool deck is filthy & the lounge furniture is unusable due to the holes and how broken. This has not changed since I was there 3 months ago. Just worse. No towels in pool area & no water for the water machine in the gym. The excuse was it had to be ordered. That was in Oct. they stated this. It is March and no water jug. Just remove the machine. Everytime I mention these issues when leaving they say sorry we are working on them. our room had not been swept in weeks you know because of the dust build up. The only reason to stay here is location for my work - !! Otherwise - I would have chose elsewhere. If you care about service - cleanliness & plan to use the pool - don't waste your time for here. They give zero effort to upkeep this hotel and no cleaning or sanitizing is being done. The elevator doors are atrocious. There is no value in customers for this hotel.

The location is wonderful. The price for a room without cleaning services was too high. We were informed after our stay that we have to request cleaning services. The valet services was never available for our car to drop off (no street parking in location). We waited over 30 minutes to get our car out of valet. The room was hot even though the a/c was set at 69 degrees. And the head of the bed creaked every time I moved my head. The water in the shower would turn off in shower randomly while showering. I would not recommend this hotel.

We stayed 3 nights at this Hilton Hotel in Feb 2026. The neighborhood was great with shops, restaurants and nightly activity The Banyan staff were remarkable led by Anitte and Anthonia. Rooms were modern and spotless This is a gem of a hotel and all the staff were great.

Good location in the centre and comfortable, spacious rooms. Also really neat and tidy.

At 4 AM the garbage collection in the street started, afterwards the cleaning of the streets. So you are awake from that time. Not the fault of the hotel but a room given out on the street (first floor) is not the best option here.

Booked a wheelchair accessible room with roll in shower. Shower did not have any safety bars or a chair making impossible for a disabled to use it. We went down stairs to the front desk to ask for a room that met basics for ADA just to find out that there isn't a room in the hotel that meets the minimum requirements. No shower or tub with safe bars. We had to look for another place to stay. Lady at the front desk reverse the charge for the room but did not help with anything else. After going up and down the room, asking for the car to the valet parking and put our bags in the car again it was almost 7 pm. Late to find a room anywhere else. BTW the guy from the valet never offered to even help with the bags or anything. Totally unkind and not helpful at all. I chat with a Hilton representative and the only response I had was that she was going to let the manager know my complain. Shame on Hilton to have a hotel that doesn't meet the ADA criteria and advertise in it's page a room as accesible when is clearly Not true.

I really enjoyed my stay. The hotel is extremely clean. The staff is so friendly and helpful. I highly recommend this hotel for business or pleasure. There’s lots to do in the surrounding area great restaurants, and shops..