The Headland Hotel and Spa

Good selection at breakfast and good view from dining room

I think it's a bit cheeky to market the room that we were given (122) as having a "side ocean view". Knowing the building from a previous visit, I had rather assumed that this meant the room would be at one end of the hotel. In the event, although the sea could undeniably be seen on a sideways view, the overwhelming outlook is the car park (see photo). The pictures on the website suggest something different - and I wouldn't have booked it had I known. Are there actually any rooms that don't by the measure, have a side ocean view?

The location overlooking fistril beach and the sunsets were magnificent buitiful hotel worth every penny

Food in restaurant not 5 star ok being locally sorted brilliant but samey not enough option and the stakes expensive and the worse I have ever had

The building is beautiful and the location is great. The staff was friendly and welcoming. The food and cocktail were nice.

Unfortunately, we were extremely disappointed with our stay at Headland Hotel & Spa. I genuinely do not understand how this hotel is rated as a 5-star property. The room was very disappointing compared to what was advertised online. The photos made everything look modern and newly renovated, but in reality we were given an old, dated room with a heavily used mattress. The windows barely opened, making the room unbearably warm with almost no airflow. Both the bedroom and bathroom felt tired and outdated. The shower pressure was poor, the air vent barely functioned, and the towel rail was not working at all. There are two spa areas — one inside the hotel and another a short walk away. The indoor spa was nothing special and certainly not what you would expect from a luxury 5-star hotel. The second spa being outdoors was also far from ideal, especially in rainy and windy weather. To make matters worse, one of the pools was closed during our stay, and there had been no prior warning about this. The spa facilities are also open to children, who have access to nearly everything except the jacuzzi. During our visit, a child defecated in one of the pools, which understandably resulted in the pool being closed for the rest of the day. We also found the restaurant information misleading. The Deck restaurant advertised being open until 9pm, but it closed at 8pm during our stay without any warning. Likewise, the website states lunch is served until 3:30pm, when in reality service ended at 3pm. Overall, the stay was grossly overpriced for what we received. The breakfast itself was nice, but even the breakfast room was dirty. Sadly, this experience fell far below expectations for a supposedly 5-star hotel.

Genuinely couldnt find a bad word to say about this hotel if I tried. Wonderful location, wonderful staff and wonderful facilities. Will 100% be back!

Everything, position , interior , spa , staff , food All wonderful

Nothing