Hampton Inn & Suites Lancaster

Todo esta excelente, servicio comodidad

It’s being renovated. The room was clean but everywhere else looked like a construction site. Not what we expected. Not relaxing. The breakfast was tasty but we took it up to our room so we could relax while we ate.

Hotel staff was very professional and helpful

Ernesto and Emily were awesome at check in and check out. Offered to help with bags when checking in and out. Will be nice when the renovations are done at your hotel. Missed having the breakfast in this hotel but we were able to go next door for theirs.

Extra clean room --Great Friendly staff --quick check in. common areas need better up keep

Great for one night.

This stay started off beautifully. I'm so disappointed that the bigotry of one individual can affect not only an otherwise good experience into a lessoto discuss racism and discrimination to a 17 yr old black child. To have someone tell blatant lies on a child while also violating his right to privacy as well as his right to exist without consequences for merely doing that. This review would go on but because I will be taking some legal actions, I will caution anyone who stays here with Briana as a manger to record every correspondence and/or interaction with her. She is the epitome of what one would consider a pathological liar. Fortunately I had the wherewithal to record her belligerent interaction with me and was able to also record her saying that she would create fraudulent charges on my card because she seemingly lost control of her own behavior when she realized she could not intimidate me with threats of security and police. My husband and I are both combat veterans and unfortunately outside of uniform, our family still has endure the bigotry that people like Breana perpetuate in a climate already so delicate when it comes to race relations. I would also like to give all my appreciation to Brandi (front desk) and Sherry (housekeeping manager) for treating myself and family in a way that was so patient and kind during a very difficult situation. It's strange what people become managers when their subordinates are clearly more qualified. Hospitality isn't for all!

I love the Hilton properties particularly since Hampton Inn is dog friendly. Love it here

Cleanliness and spacious.

Breakfast

Breakfast at 7 on weekends when we needed it for 6 .