The Richmond Hotel

Staff were friendly

My mates pillow had blood on it asked them to change it said was he happy to keep the same pillow case.

Hotel is very old, there is renovation going inside so its mess and dirt everywhere. Think they should close it for now. Room was ok to sleep- nothing else. Kettle and 2 cups provided- no tea coffee etc. Its also not clearly stated but they charge £10 extra for parking per night which is quite expensive. We won't be back anytime soon.

Im sure this place is nothing more than a drug den, no body on reception, police presence, dirty shabby looking building

The hotel is in mid renovation following take over by new owners 3 weeks ago. While the bedding was clean, nothing else was. The place shouldn't be open. 1 curtain missing 1 just hanging on. No shower curtain, no tea/coffee or milk in the room but a kettle and 2 tiny cups. Only 1 pillow each. Dirty carpets. Lift broken. Payments through Expedia are not working, so we had to pay cash as the only other method they accepted was a QR code scan which is a security risk at the best of times. Also if you wanted to park in the hotel spaces, it was £10 per night! There's several other things wrong with the hotel, so no one should stay there for some time.

no information on refurbishment work about the property

On arrival told where we were staying went to the room no curtains went back oh we will move you and we have upgraded your room oh thankyou, new room no bulbs in bedside light singular only one double socket in room hmm wont be going back

This hotel is extremely run down, the reception area resembles a building site, reception was never manned. No towels available and television not working in one of our rooms. Avoid

hotel is old and i think it needs a complete refurb

I don't recommend this place