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7.8 / 10 Guest Rating

Casa Ticul Hotel Boutique 5Th Av

5th Av Between 38 And 40th Street, Lt 08 Mz 151 Col Zacil-ha, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Casa Ticul Hotel Boutique 5Th Av - main view

About the Property

Scenic Terrace and Garden Views

Take in stunning views from the terrace and garden while enjoying complimentary wireless internet access.

Delicious Dining and Breakfast

Savor a meal at the on-site restaurant or grab a quick bite at the snack bar. Start your day with a complimentary continental breakfast served daily.

Convenient Location and Comfortable Rooms

Located in the heart of Playa del Carmen, minutes away from top attractions, unwind in one of the 28 air-conditioned rooms with Select Comfort beds and premium bedding.

Immerse yourself in comfort and convenience at Casa Ticul Hotel Boutique 5Th Av. Indulge in a memorable stay, book now.

Facilities & Amenities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Picnic area
Golfing nearby
Bicycle rentals nearby

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good100 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

B
Brian
Verified booking
Standard Room
Stayed in Mar 27, 2025

"Good"

2.0

Property has not been maintained. Had to switch rooms three times in three days. Very poor condition beds and furniture. Pools green and not maintained . Breakfast NOT included. Friendly staff but didn't speak English. Do not book here. A shame, because it was wonderful nine years ago.

Helpful?
J
Jesus
Verified booking
family
Standard Room
Stayed in Sep 2, 2024

"Good"

6.0

Close to beach. Poor pool maintenance.

Helpful?
A
Anthony
Verified booking
Standard Room
Stayed in Aug 19, 2024

"Good"

2.0

The pictures of the property are NOTHING like the real thing. The pictures are old and so is the hotel. Both pools were dirty and could only use one. There were no pool chairs and the place was basically falling apart

Helpful?
L
Laurel
Verified booking
Standard Room
Stayed in Aug 12, 2024

"Good"

2.0

Felt very dangerous, unkept. Pool hasn’t been cleaned in ages. I left before the first night and am trying to get a refund.

Helpful?
G
Geronimo
Verified booking
Standard Room
Stayed in Aug 7, 2024

"Good"

2.0

Absolutely not happy not cleaned horrible rooms not safe pool Dirty everything at that hotel Was not cleaned

Helpful?
B
Ben Ori
Verified booking
Standard Room
Stayed in Jul 28, 2024

"Good"

4.0

No hot water, no wifi

Helpful?
E
Erick
Verified booking
Standard Room
Stayed in Jul 3, 2024

"Horrible"

2.0

This place is horrible, smells disgusting and rooms and facilities is nothing compared to the pictures online.

Helpful?
H
Hector
Verified booking
Standard Room
Stayed in May 10, 2024

"Good"

2.0

Well I got to the hotel, wasn’t expecting much since it’s a small boutique hotel, just to rest really. Unfortunately the AC was damaged, I have the pictures and in the morning the WC was flooding the bathroom and room, I slipped but managed to catch myself before severely hurting myself. Please check your rooms properly before.

Helpful?
E
Esperanza
Verified booking
Standard Room
Stayed in Mar 28, 2024

"Good"

2.0

I don’t like nothin

Helpful?
B
Barry
Verified booking
Standard Room
Stayed in Mar 1, 2024

"Exceptional"

10.0

Very nice hotel in a great location. Very helpful and courteous staff. Highly recommend!

Helpful?