Casa Ticul Hotel Boutique 5Th Av

Property has not been maintained. Had to switch rooms three times in three days. Very poor condition beds and furniture. Pools green and not maintained . Breakfast NOT included. Friendly staff but didn't speak English. Do not book here. A shame, because it was wonderful nine years ago.

Close to beach. Poor pool maintenance.

The pictures of the property are NOTHING like the real thing. The pictures are old and so is the hotel. Both pools were dirty and could only use one. There were no pool chairs and the place was basically falling apart

Felt very dangerous, unkept. Pool hasn’t been cleaned in ages. I left before the first night and am trying to get a refund.

Absolutely not happy not cleaned horrible rooms not safe pool Dirty everything at that hotel Was not cleaned

No hot water, no wifi

This place is horrible, smells disgusting and rooms and facilities is nothing compared to the pictures online.

Well I got to the hotel, wasn’t expecting much since it’s a small boutique hotel, just to rest really. Unfortunately the AC was damaged, I have the pictures and in the morning the WC was flooding the bathroom and room, I slipped but managed to catch myself before severely hurting myself. Please check your rooms properly before.

I don’t like nothin

Very nice hotel in a great location. Very helpful and courteous staff. Highly recommend!