Casa Ticul Hotel Boutique 5Th Av

Everything You get towel only after 3 days There is no pressure you cant get a shower Smells bad Old faucet with dirty on it Its not a hotel Its a. Escape room I do not recommend this hotel The employee not help nothing

Na

Basic hostel-like hotel situated on the busy tourist walking street, 5th Avenue. No elevator. Close to everything.

Serious maintenance let down everywhere you look. The cleaning ladies and breakfast staff are great!

No elevator, no blanket for the bed, no bedside lights, property looked worn down. Needs to close and renovate.

Basically, this hotel contradicted all of its positive reviews. The shower had MOLD in and around the space, there was absolutely zero hand soap so we had to buy basic hygienic items at a liquor store, and the "continental" breakfast was a huge joke - Each day, you were strictly given 2 scrambled eggs, 2 slices of white bread, a small pre-made coffee and a glass of orange juice. Very misleading and "continental" should be removed from the list of amenities it provides online. It's just a small, basic pre-made breakfast. The only thing that was likable about this hotel was the location. Right in the heart of downtown, so restaurants and other sights are mostly walking distance. Overall, we stayed at 3 hotels during our visit to Cancun, and easily this was the most grotesque hotel we've stayed at...ever. We let front desk staff know of this feedback, and they absolutely agreed, however, it's widely known that management is the issue for why the quality of everything reeks here. Avoid at all costs.

The location is great. Although you're in the 5th ave. If you have your windows closed you dont hear noises. The cleaning is good, blanquets policies are weird, also the places is not maintained constantly so dont expect to much0

I’m not one to complain, but this time, I have to. We stayed for one night due to flight changes. But when our group arrived we only had one room due to a pipe leak and not two.We were moved to another place down the street that was discussing and had bed bugs when we checked. My husband and I went back to our friends room and stayed on there double bed with them. You can only imagine the sleep we had. These rooms were booked long before our arrival. We were travelling for 16 hours and arrived to this mess at 2:30 am. Not to mention how none of us showered when got up because the room was dirty and smelt like mould and musty. Will never stay there again!

Easy access to 5th Avenue shopping and restaurants. The hotel is a bit run-down, but the hotel staff was warm and helpful. No blankets on the beds was a bit of a surprise. Only a sheet. The breakfast was cooked to order in a fun setting.

No hot water some times no water at all bad wifi cable doesn’t work, I’m general the whole building needs a renewal.