Embassy Suites by Hilton Sacramento Riverfront Promenade

Breakfast was great and such wide variety of foods available one of the best hotel breakfast I’ve ever had

Room wasn’t ready when I checked in after four.

Digital early check in and key access allowed us to secure our rooms while on the train. We arrived at midnight and accessed the rooms immediately.

Great food, great staff, great room.

Location to old town Sacramento. Amenities. Food choices, restaurant, room service. Restaurant staff very accommodating & friendly. View of the river from our room.

Quite a bit, unfortunately. Hotel front desk staff & valet staff seemed overwhelmed during each interaction. We had to ask 4 times to get a valet to park our car upon check in. They left us standing outside not knowing what was happening. Front desk double charged me for parking at check out. No smiles. Too serious. I had to ask them to fix the charge. No apology. Room generally clean, but floors were disgustingly filthy with dust. My socks were covered in dirt. You could tell the floor had not been mopped or cleaned in days! The couch is light colored and was filthy with stains. For $600 a night in the river king suite, I expected much better. The view of the river was great, but at night, you could hear the homeless people screaming at each other for hours on the walking path outside the hotel. I'll volunteer to have a room facing the freeway next time. It will be much quieter.

Acareacda piscina interditada e nao foi informado quando da reserva