Holiday Inn Express Ponca City by IHG

My sister and I stayed at the Ponca City location. Such a peaceful friendly location. The rooms were so comfortable and clean. The beds made me want to just stay all day. Will definitely come back.

The manager on duty was hands down the rudest employee I’ve ever talked with in the service industry. I have well over a 1,000 nights with IHG and I’ve never had an encounter with a IHG employee like I did with the one in Ponca city. It’s a shame they would have someone like that representing their brand. I will never do business with them again, nor will I recommend them to any of my fellow employees or workers who regularly stay in the area. The only reason I’m not leaving a 1 star review is because the general manager was kind and did make things right in the end.

Very good.

The front desk manager (Kursha) is so helpful and goes above and beyond for the guests. This hotel is very lucky to have such a nice person on the front line. The entire staff are also great and do an awesome job.

Location friendly great breakfast quiet clean

Toilets to low beds to high and no handicapped rails in the bathrooms hard to get off the stool and in and out of the shower it was a great place for a fall

The front desk staff was professional and courteous, even helping us find something that we left behind and had to come back for. The hotel itself was very nice and clean and updated.

Everything. No complaints.

Liked everything

Kenzie was absolutely amazing, we had some issues with the first room she put us in but took care of us