TownePlace Suites Joliet South

I have stayed with them many times so i was super excited to see upgrades were made. However...those upgrades were poor done as the bar on the shower door fell off while i was showering. Otherwise, my stay was fine as usual.

The property was very clean

Great stay for a quick overnight. Breakfast was decent. Shower and beds were really nice.

Overall a good experience, I attended in early November for work. There are some immediate accessible food options (McDonald's, cracker barrel) but within a 15-20 minute drive there's a plethora of options! Continental breakfast was delicious. Staff were all friendly and helpful. Overall very good stay. While I did not need it, I recieved an accessible room and I thought the amenities in it would be good for someone who requires them including additional space in the bathroom, pull bars, and a walk-in shower that was barrier free.

Wonderful staff, under construction at hotel and vicinity

We stayed for 2 nights. Very quiet, clean, and decent breakfast. I don't have high expectations for hotel breakfasts that are free and their breakfast exceeded my expectations. The bed was comfortable, and the room was well maintained. I don't understand the negative reviews because this hotel was a constient Marriott experience.

While my family and I were having breakfast the morning of Aug. 21st, there was a conversation going on at the table next to us. It was between the owner and/or manager of the hotel and the contractor doing the renovation work for him. It was quite clear that the owner/manager was refusing payment to the contractor. It was clear to us during this conversation that the owner/manager was reneging on part the agreement. The contractor was simply asking for a partial payment that the owner/manager had promised him and now won't pay. Make no mistake, we heard the entire conversation. We felt badly for the contractor whose crew seemed to be doing a good job. We were there for 4 days and 3 nights and the work going on was of no inconvenience to us for our stay there. I don't believe I will be staying there again, even as nice as our stay, and as pleasant the staff were. I am also going to report this incident to Marriott. I think they should know about it. Please don't try to give me an explanation concerning this situation. It should have never happened in front of guests.

They were in the middle of renovations, and although our room was recently renovated, it still had that old, musty, cigarette smell.

Autumn, the host, was very friendly and made me feel important and relaxed. She accommodated our needs 100%!