Comfort Inn & Suites Port Charlotte-Punta Gorda

Upon entering the room it smelled musty and there were stains on the carpet. It smelled of dog. The toilet seat was falling off and the mattress was lumpy. They mopped the floor in several places and didn’t put up signs to warn that it may be slippery. On the positive side, the employees were very friendly and the breakfast area was clean and the food, although limited, was the typical continental breakfast.

Everything thing was good!

As soon as we entered the room the musty wet smell of old water hit our noses. There were 2 dehumidifier’s in the room beeping because they were full and needed to be empty We turned the ac down but in 5 minutes my eyes were running and my throat was itching. Before putting anything away I went down to the desk and asked the lady who checked us in if all the rooms were like this. Her answer, (to a native Floridian who frequently stays in hotels all over Florida ) was that “ it’s a Florida hotel, they are all, like that!! Ha. What a crock So I just smiled and said thank you and returned to my room and took a bunch of allergy pills. Then about every 3-4 hours the dehumidifiers would star5 beeping to be be d7mped again (all night to). The room was fine as were the staff. Very very friendly. And beside the ridiculous remark made by the check in lady even she was very nice.

Proximity and professionalism of desk receptionist

Very friendly

TV reception "spotty". Shower Sprayer kept sliding down the pole so that you could not stand in the shower to get wet. It also had a drip-drip which we couldn't find (was reported to front desk). Breakfast food not hot and reg. coffee ran out around 8;30 (didn't close until 9:00). Also, bathroom door wouldn't stay open. Evening staff at check-in was very peasant and helpful.

The hotel was clean and comfortable. It also had a shuttle to the airport which was convenient

Bed was comfortable, staffing were nice,location was good.

Desaponinted with the cleanness:found hair in the sink,toilet was clogged before it was used. I requested to be fix,FD said no maintenance until next day.They gave us a second room:carpet was cleaned and damp,and smelly.Third room no working A/C.We stayed in the original room for 2 nights.I believe we're untitled for a partial refund!!..

The pool area was perfect! The cleaning staff were very friendly and accommodating. The hotel was in a perfect location for us. The beds and pillows are the most comfortable that we have ever found. That's why we always choose Comfort Inns as our go to hotel.

The location was very close to I75, our room was on that side so we could hear a lot of road noise. It was a location where a lot of construction workers stayed and they were very load in the hallways. The first day, the breakfast was great and so was the woman working at it. The 2nd & 3rd days weren't as well attended to. There was a manager working very hard but was not friendly at all!! Felt overall it needed a little more attention to maintenance of building.

While the stay was good and the property was clean, they are extremely pet friendly and there was a lot of mishaps that comes with pets which led to mopping many times throughout our stay. I slipped twice due to wet tile floors and no wet floor signs posted. In our room, the drainage in the tub and sink was less than desirable. Pool was littered with bug carcasses as well as the hot tub. Basket filters could've been cleaned on a more frequent basis. They were clogged up. Staff was over the top friendly and very courteous. Be careful in the mornings when cleaning staff is there, you may get run over by the cleaning carts which use the same evelvators as guests. Quite humorous really. Plenty to choose from for breakfast and coffee and tea was provided all day long. Had a nice visit and would recommend for pet travelers. They even have treats for your little furry friends/children in the lobby. Enjoyed our time at the Comfort Inn Port Charlotte.