Hotel Arista

Had a great stay at Hotel Arista in Naperville. The property is beautiful and well-maintained, and the front desk staff stood out—very professional, friendly, and helpful throughout my visit. Would definitely stay here again!

Hotel Arista was exactly what I needed. From the moment I arrived, everything felt calm, clean, and well cared for. My room was quiet and peaceful, which made it easy to truly rest and recharge. The front desk team stood out as each person I interacted with was kind, respectful, and very helpful. I’m so grateful for such a positive experience. The value for the room was excellent.

First off, my wife and I have stayed at Hotel Arista on two other occasions, just to get away from the little ones and it's always a great experience. With that said, I am married and have a family of 6 (four boys) and we decided on the Litte Campers Staycation package. We did this based on a similar experience we had staying at the Swiss Hotel in downtown Chicago in 2025. They offer a Kid's Suite as well, but they go about it in a grander way. Don't get me wrong, my kids had a great time at Hotel Arista, but based on their previous experience, they expected a bit more. I don't mention this a criticism, but only as a suggestion - I would step it up a bit more, in what you provide for the Little Campers Staycation. Perhaps a snack box, books, board games, and even toys to play with. This would just help with the wow factor. All in all, the staff were wonderful, room service was delicious, and my family enjoyed the stay. Until next time...

I have stayed at Arista several times each year for the past 6 years and have always enjoyed my stay. My only suggestion to management would be to update some shower heads. That would be my only issue.

This hotel doesn't get you points in the normal big box chains but it's worth it. The place is generally nice overall and the staff are extremely pleasant and accommodating. It's a little strange to get in and out of but it also makes for a relatively quiet surroundings. Parking is free with a pass they give you and there's a deck to park in to boot. Convenient access from the deck, albeit with thick carpet that makes dragging a bag more challenging. The rooms' light systems can be baffling if you habitually go for switches without reading them. That said, you have options rarely seen outside of super expensive hotels. The phone has a bright light in it that resulted in me placing it on the floor behind a curtain. Speaking of curtains, I need DARK to sleep, traveling with clothespins to hold drapes closed when needed. I did that here and have to say the blackout curtains they use are highly effective. I had a corner room with two window walls and they were amazing. Now, as for the BRIGHT flashing smoke detector LEDs and backlit light switches, less so. Still darker than any of those big chain rooms for sure! They even have a noise maker for those who don't travel with one but it helps them sleep. Typical (albeit very tinny from such a small device LOL) rain, ocean and forest sounds available. It has outlets and USB C charging ports on top too! The bathroom is very nice with ample room in the shower and a water closet/toilet room that feels huge and private. Amenities are thoughtful and of great quality. Like the noise maker, the little toiletry cube with swabs, sewing, etc. was a nice touch, as are the items in the closet. The model of iron supplied splashes water when standing it back up because the filler has no lid by design. Stand it up slowly or risk frustration. The TVs in the waiting area of the lobby are both always on Fox news... How about putting them on the Weather and/or Travel channel? Something reliable for accurate information and less divisive... seriously. Small grievances for hotels these days for the serial traveler. My team comes here regularly and we always rave about it, justifiably so. What we lose in more and more worthless points at the chains we more than make up for in a luxury stay that feels like a high class vacation resort spot. Especially thanks to the kind, courteous, efficient staff. Madison at the front desk is a gem! I almost don't want to share this place for selfish reasons LOL Stay here and I bet you won't go anywhere else after.

I am a Marriott Ambassador level Guest. I only stay at Marriott. However, work has brought me to the Arista for 10 stays. This hotel has by far the best service of any hotel I’ve stayed at. Maria in events sets a new standard. Me, and our team, literally talk about being excited to see Maria. The rest of the staff are attentive, kind, and professional. I would like a differing, more robust, room service menu. But overall, this is an outstanding place to stay.

Very clean and comfortable. Staff was very friendly and accommodating, especially Alfredo at the front desk.

Morning Mr. Sheldon, My recent stay at this hotel was nothing short of exceptional. From the moment I arrived, the experience truly reflected the standards of a hotel that I would consider a five-star, diamond-level property. I would especially like to recognize Kelly front desk manager and Alberto, the assistant manager, whose professionalism and attention to detail set the tone for an outstanding stay. Their leadership was clearly reflected in the quality of service provided by the entire team especially Rachel who's high grade professionalism was impeccable. A special thank you also goes to Samantha concierge and the room service staff Natalie. She did an amazing job ensuring that my room was spotless, comfortable, and perfectly maintained each day. Her dedication, care, and warm attitude made a lasting impression and truly elevated my experience. The level of cleanliness, hospitality, and attentiveness throughout the hotel was remarkable. Staff members went above and beyond to make sure every detail was taken care of, creating an atmosphere that was both luxurious and welcoming. I highly recommend this hotel to anyone looking for a truly top-tier experience. Thank you to all for making my stay so memorable.

This is a wonderful hotel. The staff has always been helpful, the rooms are super nice and super clean, the bed is comfortable and bathrobes are a perfect touch for the experience. Get the king size room and you won’t be disappointed.