Hotel Arista

Beautiful-very clean

N/A

Amenities

Too far from city, expensive and falsy advertised with the price

Extremely clean and superior restaurant.0

Elevator from parking lot was not working.

When I arrived to the hotel, I didn't know that I'd have to check-in and then make a trek back to where I parked my car to put a slip of paper on the dashboard. This is something that should be communicated multiple times up front. I also don't think it's necessary. The woman at the check in was polite when she explained that hotel guests needed to put this slip of paper on the dash, so that their security knew who was parking in the parking garage. If it were that critical, it seems like the hotel could also just collect vehicle information - instead of asking guests to go back to their cars. If I had known, I would have pulled up to the front first, checked in, and then parked. All that said, I think the little slip of paper practice is unnecessary - there are better ways to accomplish whatever goal is trying to be achieved. The room that I had (a suite) was very nice. It had a great view and overall was clean. However, the reusable bottles of hand soap, shower gel, etc. had greenish mold under them. I love the focus on sustainability, but would like to feel like all of the items in the bathroom are clean. The hand lotion next to the soap smelled terrible (almost like it was old). All of the lights in the room didn't work. They had a steamer you could use instead of an iron. That was fine, but the steamer itself needed a good wipe down/polishing up. I did ask for late checkout and check out was extended by one hour. When I asked for an additional hour, I was told it was $25. After what I paid for my suite, I did not appreciate feeling like I was being nickel-and-dimed over one additional hour. If I go to a different hotel where I have status, I easily get additional time. Overall, this hotel is a nice one, but I don't feel like anyone went above and beyond for me. And I paid enough for "above and beyond." Additionally, I was there for an event - and I know that that event paid thousands to the hotel. Given my overall dollar contribution for everything, I did not appreciate being told I had to pay $25. I noticed some reviews saying that their service was "above and beyond." My experience was not above and beyond. Everyone was nice, but nothing was exceptional - and this is especially disappointing given the suite I selected.

The design was beautiful, modern and yet still warm. The bathroom was divine, and as a base priced room, I imagine the others were even nicer.

Nothing