The Vine

clean property, although convenient, I didn't particularly like that it shared property with shopping mall and not easily marked to find

Amazing staff that were ultra polite and welcoming as well as accommodating. Amazing experience. Will be returning! Obrigado

The shower set-up was a little difficult, everything else was very good.

I loved the rooftop bar which has spectacular views over Funchal and a great selection of drinks and light meals. Happy Hour was always a favourite!. The UVA restaurant is well worth a visit and offers a good price/quality ratio. The staff are efficient, cheerful and friendly. I have no real downers - may be the turn down service was earlier than expected but I'm nitpicking here.

This is a brilliantly located hotel. The service is excellent here, and the hotel is charming. It is never too busy, so there is always a staff member to help. The staff keep it spotless, and the views from the roof terrace are generally excellent (the city is ever changing, so building works were evident close to the hotel) However, it does have a few issues. The top issue is the fit and finish; the rooms have extensive lighting, and the switchgear is not backlit, so finding and switching on the lights is a pain. Also, due to age, some are damaged and have not been repaired. The rooms are, by design, very dark; that's great, but you need to be able to see. The shower room doors are not splashproof and leak, the toilet is placed too close to the door, and you will bang your head sitting down if you are tall. The Nespresso machine in the restaurant is a frustration; it never provided me with two cups of coffee without some failure. We tried the roof restaurant (Ova) on one occasion. We were the only diners, and the service was great. The food, however, was not up to the same standards as other great restaurants available, like 5 Sentidos and 1811, to name a couple of local establishments.

The property is centrally located and within walking distance to almost everything, which was very convenient. Parking was available and was one of the main reasons we booked, although it was a little tricky to find at first. There is also a shopping center on the lower levels of the hotel, which was handy whenever we needed something. Overall, I would describe this as an average hotel and nothing really stood out to make it feel like a true five star property. It is pretty enough, but we did not use many of the amenities such as the pool or gym, so I cannot comment on those. We did book a spa treatment, and that was a major disappointment. The experience felt very amateur and far from relaxing. It was essentially just oil being rubbed up and down or uncomfortable hand movements that did not target any muscle tension. The room itself was bare and basic, with no robes, no slippers, and a hard bed in what felt like a basement. It certainly did not feel luxurious, especially given the premium price. What was meant to be something special turned into a waste of two hours and a lot of money. Back in New York, I have had much better massages for a fraction of the cost. If you are considering the spa here, I would strongly recommend doing some research first because it did not meet the standards of a proper spa experience.

I had a very pleasant and relaxing stay at The Vine hotel. Everything worked so well; room had a fantastic view over the city, food was good, staff was friendly but not overwhelmingly so, air condition was efficient, room were very sound proof and the roof terrace and pool were so nice. I really enjoyed my stay!

Great location in Funchal! Perfect walking distance to everything — especially convenient after a long day of hiking and sightseeing when you want to just wander for dinner. The rooftop pool was stunning, with plenty of loungers to choose from. Such a relaxing spot to unwind. They also host nightly performers, and the atmosphere was fantastic. The entertainment felt top-notch (definitely not cheesy), and I loved it! The daily breakfast buffet on the terrace was a wonderful touch — a great way to start the day. ✨ Highly recommend!

From the moment we arrived to the moment we left, the staff made us feel welcome and were always very friendly and efficient. The hotel is small enough for everything to feel quite personal and it is in a great location just on the edge of the old town, making it an easy walk to get around without the need for buses and taxis, unless you want to go further afield. The room was spacious and well appointed with possibly one of the largest beds I have encountered in a hotel. Great walk in shower and a good sized bath too. Breakfast was excellent, with an extensive selection to choose from, including fresh fruit, cereals, cheeses and cold meats, pastries, different breads and also a good range of cooked options. The whole experience made our stay in Funchal memorable

The hotel is in a perfect location in Funchal, can't be better. The hotel room wasn't in a great condition, it definitely needs some work, as this is a 5 star hotel. The breakfast was ok.