Candlewood Suites Airport by IHG

Cleanliness was a disappointment; it was surface clean only except the toilet and bath tub. A white towel wipe revealed visible dirt. I have stayed here before and didn't have this issue.

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I meet a homeless person in the lobby on the night I check in. Found many construction workers and Amazon guy went into the pantry to get coffee in the morning. That’s why there are many construction truck parked in the parking lot and leave early in the morning. Probably they are living in Candlewood. My friend checked in and open the room and found a woman living on the same room. They have to change room twice at the late arrival at 12:00am. It was so ridiculous!! Another friend found death cockroach inside bathroom! I will never come back Candlewood in South bend . It is the worst place I stayed in my life! Don’t go!

Na

At the last minute they cancelled our reservation!! Overbooked!! I had reservation for 1 year. I know it was a cheaper rate than what they could get Because of billy Joel concert! Shame on you!!!

Nice comfortable stay

Management was horrible when I checked in the room smelled the bathroom was nasty as if it hadn’t been cleaned at all , when confronted the manger about it he shrugged his shoulders and the front desk clerk had to come clean it. 10/10 would never recommend

Had everything we needed for a comfortable stay. Thank you

The staff was nice. Saturday was a bit a mess as they where super busy due to the concert. The rooms were okay, housekeeping was not a strong point. We moved chairs and found food under them. I would have expected a little more with the price we paid. It appears that there are a lot of regular guest, I am guessing from construction/ electrical type workers.

The hotel is fine