Hampton Inn & Suites Mystic

Room was large and very clean. Staff was friendly and helpful.

Breakfast could have been better. Sausage was overcooked. Scrambled eggs should be a choice everyday if one does not like western omelets (our first morning).

The location was ideal for our plans.

Our first room was freezing and staff gave instructions for the thermostat. When the temperature did not moderate, a staff member came to correct the thermostat. When we returned from dinner at 10 pm, the room was still freezing and I complained to the same staff member. We were offered a new room and told there would be a "credit" on our bill. We switched rooms after 10 pm with no instructions for the operation of the handicapped automatic window drapes. We stayed for two nights and, upon departure, no credit was shown on our bill.

The staff was so friendly, the room was clean and a good size. The location was perfect! Close to town without being right in the middle of all the craziness. Everything about the hotel itself was beautiful!

It was a bit expensive, and I expected more than a sink, mini fridge, and coffee in the kitchen for the price.

We stayed here to break up our trip home from Gettysburg and it was great! When we checked in we were given 4 complimentary bottles of water (one for each of us) which was greatly appreciated and were told that there was hot cocoa, lemonade and coffee free to guests as well. The room was clean and close to the pool which we loved. The pool was a nice size, just a little on the cool side. The breakfast was very good but what really stood out were the board games that were available to play. What a great thing to have available. The staff were all friendly and helpful. If we find our way back there we will definitely stay there again!

I though the breafast was very good. We stayed in a comfort inn the night before and it couldn't compare to the breakfast at your hotel.

The fire alarm evacuation was annoying. It was nice to see the fire truck arrive is under 5 minutes.