Hampton Inn & Suites Mystic

The hotel was clean, comfortable, quiet, peaceful, and a short drive from downtown Mystic. There is a bank, pizzaria, diner, and formal Italian restaurant all within a block from the hotel. They offered a nice lemonade in the lobby.

The breakfast potatoes were very old as were the bruised bananas and the oatmeal was very watery.

Our room was great. The breakfast was good, with plenty of coffee and drinks all day and the staff were more than helpful when needed. Plus the location was great.

The toilet in our room was low for my mom and there were no bars to help her get up. Maybe put in a bar on wall next to toilet for assistance.

It was clean and there was ample parking.

The toilet was too low.

The room was surprisingly large which was nice. We enjoyed the easy access to netflix on the TV. Breakfast was good and ready early. Having coffee and hot water accessible 24 hours was nice. The hotel was quiet at night which was a plus. The location was perfect for our planned activities in Mystic.

I didn't know the hotel was being renovated. We didn't have access to the fitness room which I would have used. There was also a lot of noise during the day from the work being done down the hall. The workers on our floor stopped and stood in the doorway and stared when we walked by with our daughters. They were speaking Spanish so I don’t know what they were saying or if they were saying anything to us. It made me uncomfortable. Their being on the floor working is one thing, stopping and stepping into the hall and staring is unacceptable. The price was high for the reduced availability to.some of the hotel amenities. The bathroom sink and shower were designed for tall people.

The location and the indoor pool.

The hotel was being renovated and we were not told in advance.

First floor under construction

We booked through Booking.com but there was no information on Booking about a 2 month renovation of the first floor including lobby, breakfast room etc.