Crowne Plaza Ordos, an IHG Hotel

Extremely helpful, friendly staff.

I'm currently at the Crowne Plaza Ordos and can say that it's a great 5 star hotel. The hotel is very clean, the staff is very friendly, and the food is amazing. You must try the famous BBQ lamb. I will stay here again when I come back to Ordos. The city is very nice.

We were in town - for the first time - for our son's wedding. While not many of the staff had very good English-speaking skills, all were attentive and helpful, especially Mgr Maggie Zhang (whose English is fine). The hotel and the rooms were clean, comfortable and up to date, and, except for a plugged shower drain which was fixed within 30 minutes of being reported, perfectly functional. The all-you-could-eat breakfast buffet was fantastic, with broad choices between Western and Chinese dishes. A BBQ facility on the hotel grounds lent a slightly surreal Texas-in-Inner-Mongolia spin to the visit. The hotel was not crowded, so we undoubtedly reaped the benefits of getting all of the attention we needed, but I would recommend the Crowne Plaza Ordos without reservations (well, you should make reservations, but you get my drift).

Big room and good hotel service. but when we arrived at night, no restaurant and no supermarket is near around hotel.

I guess not many people living in this city?? The hotel is dim and quiet.. Its quite scary btw.. The facilities are all closed, dont know if it is permanently... It"s a place to sleep, only sleep. The breakfast is normal, nothing special. It"s clean in the room also.

Good hotel but little guest

Nice big hotel but dead town

I stayed in quite few CPs around the world but this one was very disappointing. First the good one: It was clean ! However the rooms need some renovation. They are advertising balcony but what is it worth if you can't open the windows. Also the AC is quite noisy. Breakfast very basic. Smokers around in the lobby. Finally they didn't allow me to take an orange juice from the coffee bar to my room. Lack of English speaking stuff caused delays during check-inn/out. Hope there are better options in Ordos

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Ein gutes Hotel vor Ort mit gutem und reichhaltigen Frühstücksbuffet. Leider ist das Schwimmbad seit einem Jahr ohne Wasser, angeblich wegen Renovierungsarbeiten. Ich würde eher sagen wegen Abwanderung und ungenügender Gästezahlen, eigentlich schade. Der Fitnessraum verfügt über moderne und teuere Fitnessgeräte, wobei einzelne Geräte leider nicht gewartet werden und dementsprechend sind. Laufbänder, Ergofahrrad und Stepper bzw. Crosstrainer sind sehr empfehlenswert.