Staybridge Suites Reno Nevada by IHG

The hotel is great!! Free breakfast in the morning with a large selection of options . The room was immaculate, spacious and has great amenities!! And the staff !! The front desk clerks , breakfast attendants and the entire housekeeping dept were so nice and friendly . Every employee went above and beyond , I would give more stars on this review just for the staff . We will absolutely stay again when we come back to Reno !!!

Über die Buchung von booking.com hätte es leider nur noch ein Zimmer mit Kingsizebed für 4 Personen gegeben, obwohl anders gebucht!!! Aber die nette Dame an der Rezeption hat uns ein kostenloses Upgrade ermöglicht: Appartmentzimmer mit 2 bedrooms -DANKE!!!

The beds are comfortable and the staff was nice. The breakfast was decent.

Paid in advance full price of the roo. then was charged again to my deposit card had to call and speak to someone to fix it even though it shouldn't have happened really and still hasn't received my refund. Parts of the room were dirty and the facility when they have a sign that talks about how they pride themselves on cleanliness. The fridge was scratched and dented and not the cleanest. There was something weird missing from the wall but brackets left behind and it was dirty. A stain on the carpet not quite sure what it was. The stairwells smell funky like they haven't been cleaned at all. The coffee in the room below par but they always had coffee made downstairs so that was nice. The pool ended up being closed our final day there instead of performing the maintenance early morning to ensure people could use the facilities. One of the reasons you book a hotel with a pool. Location was kind of odd but comfortable and quiet enough I guess except for there was a convention or something, groups of people taking over the entire fire pit area drinking and smoking making it kind of uncomfortable for anyone else staying to be able to use the area. I wouldn't necessarily say this is the best family location. It didn't seem like they cared too much about the facility there's a broken elevator, other things kind of broken here and there but I mean the staff was nice and we slept well with the exception of thin wall.....

Location

Only one elevator is working.Smoking area ( people smoking) in front of the main door.

Śniadanie wyśmienite

nic

Everything was wonderful! The front desk staff checked us in very quickly, we had free laundry, a great complimentary breakfast, and our room was even upgraded to a better level! Everything was clean and comfortable. We are very happy with the hotel and the staff!

Location. 5 minutes away from my appointment. Located in a business area so it is relatively quiet at night. Rooms are spacious with full size fridge and well equipped kitchen. I like to cook my own meals so this was a nice bonus. Bedroom is separate from living/ kitchen area. I like to be able to close a door for extra quiet. I appreciated having an on-site laundry that was clean. Breakfast and happy hour buffets were good. Healthy options to add to my meals. Quit charging for parking. I was able to check into my room early. After long day of air travel it was a kindness I needed.

Nothing. This is my go to place to stay in Reno.