Residence Inn Bryan College Station

The worst experience at a Marriot group hotel. As in most of the Bonvoy group hotels in USA, the breakfast was the salty sausage/bacon and scrambled egg everyday which is already know and therefore, I am not complaining. The main problem were the people, they don't even know how to smile! They were rather RUDE! Being a platinum elite member of Marriott Bonvoy, I am eligible for many things including upgrade and late checkout of course subject to availability which is well known. However, the man at the desk (sorry to mention his name, JUSTIN) was so arrogant! I just asked for a late check out at 2:00PM, which he agreed, and said "subject to availability" He keep repeating it..........I was really pissed off. How can someone say that you can check out at 2:00PM and say at the same time "subject to availably" ? I checked out anyway before 1:00PM and back home in the and UK and this is the first thing I am doing on my computer. How can Marriott keep someone like him? I will never go back to the same hotel!

The studios are well sized with nicely spaced bed and living space. Having a kichenette helps a lot on extended stays. The free breakfast, although not elaborate is good to have rather than having to leave the hotel searching for one

We spent New Year’s Eve at the Residence Inn College Station while visiting our son. Although this is an older property, we love the fact that it is consistently clean and well managed. Eddie, the GM, does an amazing job ensuring that this hotel is well maintained, clean, safe, and quiet. The employees consistently seem well-trained and responsive to requests like room assignments, maintenance requests, and other small things that make your stay more comfortable. It is also dog friendly. Our dogs get as warm a welcome as we do! We just adopted a skittish rescue, and she was calm during our stay. This place has good karma! Special thanks to Sarah, John, Justin, and Tracy for a great stay. I can’t remember the name of the lady who prepared breakfast, but she has been there for years and also does an excellent job! Thanks to all!

The staff was incredibly helpful and friendly. Quick easy access to campus. Several restaurants within walking distance. Parking was easy and convenient.

Customer service was excellent, everything was really clean and comfortable, manager was really friendly and professional

Breakfast

Didn't clean the room when they were supposed to. Didn't make the bed when they finally did clean it

Stayed at the Residence Inn Bryan College Station with my family of four while I attended a conference nearby. Our suite had a separate bedroom with a Queen bed and a large sofa bed in the living area, which gave us lots of room to stretch out. The kids also enjoyed having their own tv (and the seemingly endless episodes of Bluey - a small reminder of home). The rooms were clean and comfortable, though the bathroom was starting to look a little tired (we also prefer having a walk-in shower instead of a shower over tub). The hotel had great facilities. The kids made good use of the large indoor pool and the small outdoor basketball court (balls available from Reception). I found the coin-operated guest laundry really handy for managing the mountain of laundry generated when road-tripping with kids. The reception staff were also able to change quarters for me. The complimentary breakfast provided was okay - it consisted of the usual American breakfast spread (waffles, scrambled eggs, sausages or bacon, cereal, yoghurt). There were also plenty of other breakfast options nearby if looking for something different. It was convenient having several dining options within walking distance, and many more a short drive away. Housekeeping staff were awesome - we had an issue with a blocked toilet, which was quickly resolved. Reception staff were friendly and efficient. And we really liked the choc chip cookies provided at Reception. We had a great stay at the Residence Inn Bryan College Station, and highly recommend it for those looking for a family-friendly hotel in College Station.

Great experience, but the hotel rooms are aging and in need of an upgrade.

Staff was very helpful

Very nice stay, moved from another hotel to this one and was so glad we did. Clean, efficient, nice workout facility good breakfast. Staff was friendly and professional. We will stay there again when in town.