Eros Hotel New Delhi, Nehru Place

Worth a dollar.

Booked this hotel by mistake as there are two Eros hotels in New Delhi owned by the same company. As I booking was for 3 days I hoped they would be reasonable and charge me for one day. However they point black refused to do anything at all. While it was my mistake I would have hoped they would have been more understanding . Especially as I was moving to their own sister hotel. Compared to the Shangri-la Eros this place is very dated indeed.

The building and the visual aspect of the staff was very 5* but the service was very poor. You would ask a waiter for something, they would say they would get it then just wander off and forget about you. One day the (only) bar was closed to all residents except a certain party, who only took up about a quarter of the room anyway. The only place you could get a drink was the restaurant - just not good enough for 5* and no way to treat valued clients. Never again.

I have always liked Eros Nehru Place whenever I have visited it or stayed there. It is always a pleasant experience.

Super helpful staff, amazing breakfast and an overall well designed hotel.

Lots to like - good location to get to the meetings I had to attend without getting so caught up in the terrible Dehli traffic. Helpful staff who were flexible to allow a slightly later check out time. Bed for comfortable. Nice welcome touches in the room, including some fruit and chocolates.

Hotel staff are friendly and accomodating

The best of Property was the sheer hospitality of Staff. Very inclusive and welcoming. There on forward the Hotel had simply fantastic aesthetics, decorations and food options. We are excited to visiting the Hotel again and enthusiastically looking forward to it :)

Very well located property. Clean, safe and accessible transportation with friendly staff

Very nice hotel