Ocean Royale

Emplacement excellent, correspondait à mon attente

Le prix demandé ne correspond pas au standing proposé. D'autre part, après avoir été prélevé de 2 400 AU$(prix du séjour), 1 mois avant l'arrivée, je n'ai pas apprécié de devoir donner mes coordonnées de CB à l'interphone, à 20h30, afin de prélever une caution de 400 AU$, sans quoi on ne me laissait pas rentrer !!! J'aurais pu faire cette démarche, le lendemain, lors du check in à l'accueil, dont la personne était très agréable au demeurant Je considère que c'est un point très négatif et particulièrement irritant

The Location

N/A

Location.

During our stay we tried to get back into the apartment after coming back from the shops and the lock froze up due to poor maintenance. We immediately called reception to report the faulty lock and they sent someone up to fix it. Which was a huge inconvenience as we had to wait at the apartment til fixed. Mentioning nothing about a cost as well as not apologising for the inconvenience. When we went to check out of our room they demanded us pay over $300 for their faulty lock. Not to mention the discourteous service from a lady who claimed to be the manager and Claimed the place was up to date with maintenance .What a joke! There were sliding doors in our room that had obvious corrosion near the door locks and the sliding door that you could barely open or close.

amenities and ocean view that is it.

Very unclean and uncommunicative staff, plus the extra charge for not taking out rubbish in a place you are staying and not living at was a bit unnecessary and showed a lack of hospitality.

the view from our balcony was awesomeLocation was spot on close to all the amenities husband had a swim in the indoor pool and thoroughly enjoyed it the staff were very helpful and friendly answering any querries that we had

the apartment needs some updating our bed was 2single beds pushed together but were 2different heightsso was abit uncomfotable

Great position, good view, compact but comfortable

The bathroom needs a good clean