La Quinta Inn & Suites by Wyndham Kyle - Austin South

I was very disappointed for the money I paid. There was mold spiderwebs. The floors to the bathroom would get flooded when you showered. The air was not working properly and the poor was so really dirty.

Everything I was very disappointed for the money I paid. I should get half back. There was mold in the bathroom. It was spiderwebs in the curtains the floor to the bathroom and get flooded when you showered, and the air was not working properly and the pool was dirty. When we arrived. There was no remote for the TV. We had to wait at least an hour or so.

Location

Filthy, lobby and all first floor common area the ac was inop. The mold smell was terrible. The air exchange for the building was nonexistent.

Rook was very damp and smelled really bad . Overall lobby was very dirty

Did not know it was under remodel until I went to check in. Hallway was taped off for painting, old carpet in the hallway to cover up carpet. Woke up to blaring music from the painters after a long day of traveling the day before, a quite morning would have been nice!

Our room was filthy upon arrival. I asked 3 times for it to be clean and it wasn’t . Not until I asked to speak to manager . Then Wednesday night I asked for wash cloths abs the staff called me a dumb wetback cause of my accent . She was there Thursday and Friday night too and just laughed at me every time she saw me come in . I will never stay here again

Let me begin with the impeccable and professionalism of the front desk attendant from July 7th evening shift. We arrived and were put on the floor that was undergoing massive construction. The smell of paint, the carpet outside the room was ripped out, paint stains inside our room and the restroom was vile; toilet broken and tub full of paint, debris and rust. Went down and room was switched. This room was a tad better, but the hallway looked like it hadn’t been cleaned in DAYS! Trash and wrappers all over the hall. The smell was overwhelming. We ended up staying because there was no other choice. We showered at a family members home that was near by. All we did was sleep there. This was a horrible experience. The second lady we encountered working the front desk was rude and looked like she just didn’t want to be there. Money just thrown away.

Later breakfast. Till 10 am

It was convenient and what I needed but the floors were filthy and there were baseboards torn up. My room was ok.

This property should close until it's renovated. Even then, they need better cleaners. I'm surprised Expedia is offering this property for rent. The halls are hot, smelly, and stained. The room was run down and everything falling apart. Very dirty, too. Walls nasty. Even has roaches! I couldn't believe how bad this hotel was. Then we were woke up at 5am with noisy construction happening right above our room. Couldn't possibly sleep during this noise! We will never take the chance of staying at another La Quinta. I do want to say the only good thing I can about this place, the breakfast lady was great!