Residence Inn Phoenix Desert View at Mayo Clinic

Close to Mayo and bed was very comfortable

TV wouldn't work for first 24 hours and the bathroom clearly hadn't been cleaned (dirty floors and a clear ring of used bath bomb in the tub). Breakfast stops too early. Coffee not available after breakfast ended.

Location, cleanliness

Very good and complete offering for breakfast.

I think it is a strong overkill you charge for on site parking. Plenty of spaces to park. Business greed is terrible. Had no choice as the hotel next to Mayo works out the best. The almighty dollar prevails. Terrible!!

Spacious and very comfortable 1 bedrum suite impressed me with the size and everything that might need for family needs. The bed was the best ever I had during my 6 days trip. Quietness in the room, good choice of food for breakfast, staff hospitality and support - everything was perfect. Thank you very much for the experience of staying at your hotel.

Everything was just perfect. I have nothing more to add.

Close to Mayo. Super clean. Reasonable dinner options. Caring staff.

Location, location, location. The hotel is literally only a 5 minute walk to the Phoenix Mayo Clinic. Although the whole facility is in dire need of a renovation the entire hotel is exceptionally clean! The biggest asset of this Residence Inn is the staff from every person you will come into contact with are exceedingly kind, professional, and helpful in any way that easily make them the most valued asset of the property. I cannot emphasize how impressed I was with the quality of the staff working at this Residence Inn and truly hope they are well compensated because they are the true jewels of the property.

The breakfast accommodation is more like a ghost kitchen and the food quality is at best subpar. The breakfast offerings were dramatically below average and poor quality and poor selection. The hotel dining menu is somewhat inviting but once again is of poor quality with the same ghost kitchen effect which is disappointing because I would think that an establishment that shared the close proximity to the Phoenix Mayo Clinic would have at least a small functioning formal dining facility for its guests. Finally the lack of a legitimate convenience store in the lobby is the most glaring weakness on the property. The current store is woefully lacking in commonly stocked travel amenities that are commonplace at most hotel lobby convenience stores.