Comfort Suites Rock Hill Manchester Meadows Area

Our room keys never worked!

The reviews was the hotel were very good. I would disagree. The hotel was fully booked which was good. However every floor was half blocked off due to construction. The moment you entered the lobby all you could smell and feel was the over chlorinated pole, which means they are not trying to balance the chemicals. It burned our eyes all evening long. The carpets on the floor in the hallway were coming up and made it very difficult to move the trolley with our bags on them and this appeared to be on every floor as we had multiple rooms on different floors the bathroom the tile was coming up and the walls were bubbling. The heat thermostat on the wall completely fell off when we touched it and appeared. It was never even connected to anything it was a false item so why it was there we do not know the breakfast in the morning was decent however there was no fresh fruit or anything besides bagels and waffles and did not appear to be replenished as it ran out the plow couch that we have in both rooms did not have sheets and we requested multiple times to have sheets so we ended up just sleeping on the couch without pulling it out as the mattress inside the couch was torn in several places there were chips all over the walls in the room. I would not recommend this if you were staying more than one night. It was fine for the one night however, the walls are dirty. Many of the outlets do not work.

The room was a mess. Food on the counter from a previous guest. The couch was pulled apart and the bed half way out.

Stop over for return from a longer trip and an exploratory visit

The location is quiet and convenient, but much of it is well worn, such as stretch marks in the hallway carpeting. Apparently though, this process is under way since half of my floor was cordoned off with plastic sheets. Everything about the room was nice, but just needed new replacements. Once updated, this will be a very nice location.

I would not recommend this property. It was old and run down. They advertised a gym facility that was under construction but failed to notify me before my stay. I would have went somewhere else as I was there 1 week and wanted to be able to workout. There was holes in the curtains and they didn't close all the way, allowing light in when we were trying to sleep in. Stains all over the floor, cracks in the ceiling, and old sheets on the pull out bed. The breakfast was mid - same thing every day and the elevator smelled bad and sounded like it could break down any minute.

I had issues with my room key the whole entire stay. They out my room key at least 5 times. Instead of changing my room they having someone to come and try to open my door every single time.

Everything looks great

One end of the floor we were on was cut off with hanging plastic from use. With no work going on. Doors, key readers, water fountains were inoperable. The gym was closed. We asked for a blanket and pillow, we were told there was no extra because they were completely booked. The place is being poorly managed and maintained.

I was in the handicap accessible room. When I saw it was right across from the indoor pool, I expected it to be noisy. I was wrong! It was well insulated, and even though we knew there were kids playing there, we didn't hear a thing in our room. We were able to park right by our room and use the rear entrance accessed by our room key. The only issue I had was that both the ext hallway and pool doors would hang and not close properly unless forcibly shut. That is a safety issue that needs to be addressed. The bed was comfortable. However, the chair and sofa were much too low for me to use; I would not have been able to get up from them. The pneumatics on the desk chair did not work, so even though I raised it to a usable level, it gradually sank when I sat in it, making it necessary to have help getting up.