Daytona Beach Resort

The place is run down, no imenities whatsoever. I would not recommend this place to any one. I stayed there 2 years ago, it was very good. Since the hurricane, the place needs a rebuild.

Parking lot was pitch black at night, need to put in some lights...it’s a security/safety issue.

There are absolutely No facilities open or available at the property. The pool, spa, bbq, bistro are all closed down & in disrepair. The floor was dirty and the shower had mould in the shower. We could hear the people next door when they spoke. The car park on site was also closed. Had to park in vacant lot next door & trundle bags in. Rubbish was overflowing in bin in hallway to room. The room was freezing & we were unable to get the heater to work. The beds had a sheet & 1 blanket on each bed. There was only 1 extra blanket for 2 beds, we had to use the beach towels on the 2nd bed to try and keep warm. We contacted Vacasa & they sent a person@ 6pm to try & fix heater. Heater wasn’t fixed & by 8pm they couldn’t do anything but provide an extra blanket.

Several things were very right about this resort: price; location, near bars, restaurants, attractions, and shopping; and the floor plan, which made this one-bedroom condo very convenient to accommodate three people. The kitchen was well outfitted. No dishwasher, but there was not enough space for one. Oddly, there was no wastebasket, so we hung a trash bag under the sink. The bathroom had plenty of towels and toiletries. Both the indoor and the outdoor pools were under repair from Hurricane Ian damages, as are the pools in most of the hotels on Daytona Beach. It was too cold to swim anyway, so it was not important. The one issue which would make me think twice about staying here again was the parking. There was a huge attached parking garage, which was gated and locked so there was no access. Parking near the entrance was very limited, with many spaces marked "no parking." My friend's car was towed from the property, resulting in a disruption of our activities and a stiff $222 fee. There had been no one to talk to about the parking when we arrived, often no one at the desk. Some clear instructions or advice at the outset would have prevented this from happening, and a call to my friend to advise her that her car was about to be towed would have been appropriate and appreciated. The towing incident cast a pall over our otherwise enjoyable stay.

This place is beyond repair, they haven't repaired anything in the last three years and it will likely be closed down completely in the next couple years, No amenities at all (Pools,Hot tub, tiki bar, restaurant, game room, and even the parking structure) Deferred maintenance everywhere and someone that looked homeless riding his bike through the lobby at 1am, guest safety is definitely an issue, I wouldn't suggest anyone stay here until the "Resort" has been renovated and the rental websites should be held liable for withholding information regarding the conditions here, the city of Daytona Beach should be aware of the guest safety issues as well.

When we first walked in the room it had a very bad musky old smell. Even though I sprayed many times, the smell came back. The bed was very uncomfortable and the springs in the mattress poked us in the back. The pillows and sheets were old looking and didn't look clean. The property was torn up, obviously from a hurricane over a year and a half ago. We didn't get to use any amenities on the property because the indoor pool was drained and the outdoor pools were tore up and drained. There was no access to the beach from the property. There was no available staff to talk to about our issues late Thursday evening or Friday morning before we left to go eat breakfast and when we came back it was late in the afternoon. We spoke with someone on site that told us who to call and said to make sure to specify if we got charged for amenities to let the 3rd party company know everything was closed. We reached out to a representative who said someone would call us as soon as possible but we never heard a word so we had to make due in this same room on our last night. We stayed on the 10th floor in room 1005. We are very disappointed with everything. We stayed at this hotel in 2021 and had a great time but it has really went down hill. We will not be back.

My husband and I booked a trip there first in March, the dates of biker week. Contacted VRBO/ Dayton Beach Rental/Justin & Kelly owners, if we could rebook for a September date-off season. They said sure and charged us an extra $75, and still paid for original rates. When we arrived, it was a ghost town dingy and old. So up to the room we went, I looked outside, hazard tape at all exits to the beach. Wow not a good start. The indoor pool and spa totally in shambles, no restaurant or lounge. every amenity was shut down. We even had to walk around the building to get to the beach! Then the room on the 14th floor was very outdated, carpet you would never walk on with bare feet, awful mattress's dry rot curtains, and a tiny balcony I was too scared to walk out on. The hallways were dark and smelled musty. I only noticed a few vagrants coming and going. We were very upset and feeling deceived, left the next morning. I know there had been hurricane damage in 2022 but really NO effort for reconstruction was seen. This VRBO website mentioned above scammed us. Luckily, we found a nice resort down the road called Perry's Ocean Edge Resort, to finish our Daytona trip. I can add it was 50% cheaper than the original dump. Just ask a lot of questions when booking on Daytona Beach, because there was mention of some amenities not available or under construction.

I did not like that I paid resort fees without the resort experience. Did not have access to pools or continental breakfast that was included on the website. I did not like that I had to speak to a 3rd party person to explain my disagreement with the property and told there was nothing they could do. The pools were shut down as well as the kitchen for the breakfast . The hallway to the rooms was completely unkempt. I could not speak to anyone in person, only speak to associates via 3rd party on the phone. Very terrible experience and service and will not be going there again. I was not told by anyone until I arrived, that it was no longer a hotel, but a condominium. Should clearly update their website!

Unfortunately all of the amenities are closed as of 8/25/2024. We booked specifically for the kiddie pool area and it was not disclosed that the pool deck was still in ruins from hurricane damage. The room was beautiful and very clean, super easy access to the beach so we made the most of our stay!

The room was very nice and clean I was very disappointed because the pools were all out of order. We couldn’t use the doors that went directly from pool to beach. Definitely need up grades and let people know the resort isn’t in total working order.