Daytona Beach Resort

This was the most shocking and disgusting accommodation I have ever experienced in my many years of travelling. This place is a scam. It should be reported for fraud avoid at all costs. I have tried it to upload photos from my phone. They say the size of them is too large. You have to believe it to see it. The pull out bed is an air mattress. There's no Wi-Fi as promised there is a faeces absolutely taking both balconies with live animals living on the balconies all of the pools, hot tub everything totally destroyed by hurricane years ago, nothing is operational. Everything is closed off. There's construction noise really the worst nightmare you could imagine for a family vacation. Do not get ripped off like we did

This is a horrible place to stay. The property was dirty. The bed was broke and dented in. The AC didn’t work and they knew it due to them have fans throughout the room. Elevators didn’t work. Trash all over property. The balcony view was horrible the below pool where green.the food in the area was nasty. I will never stay here again and don’t recommend it to anyone. It needs to be completely remodeled. Worst stay ever.

This property said it has pools, hot tub, restaurant, bar, and beach access. None is true. Pictures must be from YEAS ago! Ac did not work. Had to clean condo myself before we could even go to sleep. Kitchen had on pot one spoon. Couldn't cook for my family without buying my own etc... had to be moved to another unit since both ac units went out. Then the next unit sleeper bed was not sleeable. We had to move a mattress in ourselves and put it back ourselves. Said they'd refund our stay. Has not happened. Worst stay anywhere! Do not go here it is literally crumbling into the ocean.

the advertisement was misleading. the pools were closed, the spa was closed, no direct access to the beach

Nothing was open no pool bar nothing

Unable to check in due to individual units being Airbnb and you need access codes from owner to even get in. Customer service desk is just a guy paid to sit there and tell you he can’t help you. Ridiculous. I got out of there fast

AC didn’t work, I messaged with management on 3 occasions and they told me that’s unfortunate and stopped replying. Pigeon poop all over the balcony and nothing included for the beach. No pan in the kitchen just 1 scratched up pot. Also accommodations stated for 6 people but there are only 5 pillows. Beds are uncomfortable, the legs were falling off and I had to fix it. All amenities around the hotel are closed, even indoor pool and sauna, which wasn’t stated in the description

Got there and found out pools were closed. There was nothing stating this when I was making my booking. There were bugs in the room. The hotel has gone WAY down from when I stayed there before. We did not end up staying.

I would not call this a resort at all. The property looks shoddy/rundown, as if it hasn’t been updated since the 1980s. Elevators looked all torn up, carpeting was torn up everywhere, pieces of the building were visibly hanging off to the point where you could see fiberglass sticking out. The parking situation was a complete joke, no space & had to park in parking garage and Uber around. All of the outdoor amenities are shut off. No pool, outdoor bar, hot tub, no indoor pool, no bar, no restaurant, no nothing. The washer on my floor was broken. The only positive thing about this place where the staff. They were very friendly and professional. Other than the staff being nice, the place itself was a complete dump for the money. I would not stay here again and I would not recommend that other people stay here either.

This was supposed to be a quick little family getaway that definitely did not go as planned! The photos depicted on the website and the lack of information as to what is going on at this place is quite disturbing! We walked in to see that the front sliding doors not working. Then saw somebody at the front desk and told him I was there to check-in. He said "it doesn't work that way here. You should have an email to check-in with the room number and access code." I found that, so we parked and walked in. Then the realization of what we had signed up for set in! This facility should be shut down until all of the proper repairs are completed! It obviously suffered damage from the previous hurricane but it didn't say ANYWHERE when we booked this that that was the case! Every amenity was closed down! Evacuation signs "due to high winds" still placed throughout the halls! The room itself resembled the pictures posted but the refrigerator and ice maker sounded like a bowling alley! We made the decision to cut the trip short and only spent one of the two nights at the "resort". We left with a great sense of relief to NEVER have to go back! The Hotels.com site shows a rating of "7.4" which makes obsoletely no sense to me! Other sites are showing a rating of 3! Needless to say, EXTREMELY DISAPPOINTED! We will definitely have to do our due diligence in trusting what rating that Hotels.com is claiming!