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9 / 10 Guest Rating

Kigali Serena Hotel

Boulevard De La Revolution, Kigali, 250, Kigali, RW

Kigali Serena Hotel - main view

About the Property

Discover an oasis of comfort and relaxation at Kigali Serena Hotel, your premier destination in the heart of vibrant Kigali.

Unparalleled Wellness
Indulge in onsite massages, rejuvenating body treatments, and serene facials. Our outdoor pool, sauna, and fitness center are perfect for those looking to unwind or stay active during their visit.

Culinary Delights
Savor exquisite dining at The Milima Restaurant, offering delicious meal options throughout the day. Enjoy a refreshing drink at our bar/lounge, or take advantage of 24-hour room service for dining in the comfort of your room.

Convenient Amenities
With complimentary Wi-Fi, express check-in, and a 24-hour business center, your needs are met seamlessly. Complimentary continental breakfast ensures a great start to your day, making your stay both luxurious and hassle-free.

Book your stay at Kigali Serena Hotel today and experience the perfect blend of comfort and convenience!

Facilities & Amenities

Free breakfast
Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Contactless check-in is available.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Room - Photo 1
Superior Room - Photo 2
Superior Room - Photo 3
Superior Room - Photo 4
Superior Room - Photo 5
Superior Room - Photo 6
1/6

Superior Room

1 King Bed OR 2 Twin Beds323-sq-foot soundproofed room, balcony with city views Internet - Free WiFi Entertainment - 42-inch TV with satellite channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Blackout drapes/curtains and bed sheets Bathroom - Shower/tub combination, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Low-height counters and sinkNeed to Know - No housekeeping, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

30 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Superior Room

Free cancellation
Before Jun 28 (1 days)
Room Only
20% OFF$270.75

$216.6

Includes taxes & fees

Superior Room

Non-refundable
Breakfast Included
20% OFF$278.63

$222.9

Includes taxes & fees

Superior Room

Free cancellation
Before Jun 28 (1 days)
Breakfast Included
20% OFF$299.91

$239.93

Includes taxes & fees

SUPERIOR ROOM

Non-refundable
Half Board
20% OFF$764.1

$611.28

Includes taxes & fees

SUPERIOR ROOM

Non-refundable
Full Board
20% OFF$877.88

$702.3

Includes taxes & fees
Deluxe Room - Photo 1
Deluxe Room - Photo 2
Deluxe Room - Photo 3
Deluxe Room - Photo 4
Deluxe Room - Photo 5
1/5

Deluxe Room

1 King Bed OR 2 Twin Beds323-sq-foot room with city views Internet - Free WiFi Entertainment - 42-inch TV with satellite channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Blackout drapes/curtains and bed sheets Bathroom - Shower/tub combination, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Low-height counters and sinkNeed to Know - No housekeepingNon-Smoking

30 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Deluxe Room

Free cancellation
Before Jun 28 (1 days)
Room Only
20% OFF$232.09

$185.67

Includes taxes & fees

Deluxe Room

Non-refundable
Breakfast Included
20% OFF$242.41

$193.93

Includes taxes & fees

Deluxe Room

Free cancellation
Before Jun 28 (1 days)
Breakfast Included
20% OFF$261.05

$208.84

Includes taxes & fees

DELUXE ROOM

Non-refundable
Half Board
20% OFF$731.81

$585.45

Includes taxes & fees

DELUXE ROOM

Non-refundable
Full Board
20% OFF$845.59

$676.47

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
1/4

Junior Suite

1 King Bed431-sq-foot room with courtyard views Layout - Bedroom Internet - Free WiFi Entertainment - 42-inch TV with satellite channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Blackout drapes/curtains and bed sheets Bathroom - Shower/tub combination, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Bathroom emergency pull cordNeed to Know - No housekeeping, no rollaway/extra beds availableNon-Smoking

40 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Junior Suite

Non-refundable
Breakfast Included
20% OFF$425.46

$340.37

Includes taxes & fees

Junior Suite

Free cancellation
Before Jun 28 (1 days)
Breakfast Included
20% OFF$756.59

$605.27

Includes taxes & fees

JUNIOR SUITE

Non-refundable
Half Board
20% OFF$827.14

$661.71

Includes taxes & fees

JUNIOR SUITE

Non-refundable
Full Board
20% OFF$940.9

$752.72

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
Standard Room - Photo 6
1/6

Standard Room

1 Queen Bed OR 2 Twin Beds269-sq-foot room with city views Internet - Free WiFi Entertainment - 42-inch TV with satellite channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Blackout drapes/curtains and bed sheets Bathroom - Shower/tub combination, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - No housekeeping, no rollaway/extra beds availableNon-Smoking

25 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Standard Room

Non-refundable
Breakfast Included
20% OFF$222.31

$177.85

Includes taxes & fees

Standard Room

Free cancellation
Before Jun 28 (1 days)
Breakfast Included
20% OFF$287.5

$230

Includes taxes & fees

STANDARD ROOM

Non-refundable
Half Board
20% OFF$701.06

$560.85

Includes taxes & fees

STANDARD ROOM

Non-refundable
Full Board
20% OFF$814.84

$651.87

Includes taxes & fees
Executive Suite - Photo 1
Executive Suite - Photo 2
Executive Suite - Photo 3
Executive Suite - Photo 4
Executive Suite - Photo 5
Executive Suite - Photo 6
1/6

Executive Suite

1 King Bed753-sq-foot room with city views Layout - Bedroom, living room, and dining areaInternet - Free WiFi Entertainment - 42-inch TV with satellite channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Blackout drapes/curtains and bed sheets Bathroom - 2 bathrooms, shower/tub combination, bathrobes, and slippersPractical - Safe, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Low-height counters and sinkNeed to Know - No housekeeping, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

70 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Executive Suite

Non-refundable
Breakfast Included
20% OFF$483.74

$386.99

Includes taxes & fees

Executive Suite

Free cancellation
Before Jun 28 (1 days)
Room Only
20% OFF$552.58

$442.06

Includes taxes & fees

Executive Suite

Free cancellation
Before Jun 28 (1 days)
Breakfast Included
20% OFF$580.19

$464.15

Includes taxes & fees

EXECUTIVE SUITE

Non-refundable
Half Board
20% OFF$1,033.15

$826.52

Includes taxes & fees

EXECUTIVE SUITE

Non-refundable
Full Board
20% OFF$1,146.93

$917.54

Includes taxes & fees

Guest Reviews

9
Exceptional111 verified reviews
AI Summary

Guests highly rate the elegant atmosphere and frequently praise the outstanding service.

Categories

Cleanliness8.1
Service9.6
Location9.2
Room Quality9.1
Amenities8.6
Value for Money9.1
Food and Beverage9.1
Overall Experience9.1

Select topics to read reviews

A
AndreaatAT
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Exceptional"

10.0

Das hotel ist sehr empfehlenswert. Preis-Leistung ist top. Der Spa-Bereich mit seinem guten Angebot ist sehr fein. Es war sehr fein, dass wir nach dem Checkout noch einige Stunden am Pool verbringen durften.

Eine einzige Sache ist unangenehm aufgefallen: im Poolbereich war es wegen einer sehr lauten Lüftung laut.

Helpful?
J
JongbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Exceptional"

9.0
Helpful?
B
BAZIREfrFR
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Very Good"

7.0
Helpful?
P
ParischCH
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Exceptional"

10.0
Helpful?
F
FidelistzTZ
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"One word…..AMAZING!"

10.0

The enviroment from inside out with good maintenance and quality

Taste of old with high maintenance and the surrounded nature (vegetation)

Helpful?
M
MustaphangNG
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"A memorable experience"

9.0

U like everything in Kigali Serena Hotel

None

Helpful?
L
LarausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Relaxing stay with 5 star service"

10.0

Lovely 5 star stay in Kigali. Perfect place to unwind. Room was fabulous.

Nothing

Helpful?
P
PaulchCH
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Good location. Appalling customer care"

6.0

Good location

Booked a deluxe room which in the pictures shows a balcony with sun loungers. Initially given a room either no balcony and when I complained I was told deluxe rooms do not have balconies. After 45 minutes of discussions was apparently upgraded to a superior room. This had a tiny balcony with no sun loungers. Decided to relax by the pool but then a spinning class was set up all around the pool with loud speakers. People were told to move from their sun loungers…..

Helpful?
A
AnelmazaZA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"Exceptional"

9.0
Helpful?
M
Maude AnnezwZW
Verified booking
solo_traveller
Standard Room
Stayed in Jun 11, 2026

"I would stay there again"

7.0
Helpful?
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