Hyatt House Hartford North/Windsor

This hotel is the best location for the Hartford Airport. It is clean and modern in every respect. We arrived at the beginning of a snow emergency, before checkout time, and the hotel management went out of their way to welcome us and find a room with a bathtub. We were delighted when they offered us a 3-room suite to comfortably wait out the storm at the regular room rate. What great value! The most important thing to note is that the management worked very hard to make everyone comfortable. They were short-staffed because of the storm, and worked overnight to keep the kitchen open so everyone was well fed. When the storm ended the next morning, they even cleared off our car and loaded our bags so we could safely leave for the airport.

Location was great for getting to the Hartford convention center, an easy 12 minute drive. I appreciated the kitchenette for our snacks and beverages. I wasn’t expecting a sliding door into the bathroom. I dislike that trend as I want more privacy.

Comfortable rooms / nice staff / breakfast was delicious swimming pool was fantastic 👏

The hotel lost power for a while and we couldn't purchase anything being the registers were down. So we had to order outside food the entire stay until breakfast. But they did give us some free items down stairs for inconvenience witch we very much appreciated. They handled the situation well and fair. No complaints Staff and manager did phenomenal job. I will be booking again soon very soon.

Staff was excellent and met our needs every time we had interface. Breakfast could use some improvement (fruit salad tasted off) overall, wonderful stay. Wish you had more locations. We wouldn’t use Residence Inn if we had a choice. We intend on exploring more of Hyatt and its offerings. Thank you.

Breakfast. See above.