Malmaison Aberdeen

The breakfast was good and the staff in the breakfast room were soo helpful.

The reception lady when I checked in was very frosty and I did not feel welcome.

all

no complaints

Location was perfect as we were visiting family, they live 5 minutes away by car.

No sockets anywhere near the mirror to dry my hair, when I told reception this I was told you’re not the first person to mention this. Ironing board could do with being replaced with a new one.

nice location. interesting concept, rather original hotel. Common areas nicely decorated, good combination between modernity and classic relatively new.

tiny shower cabin, difficult to take a shower. adjusting the water temperature is challenging. no shower head at the bath tub. too small variety at b fast, becoming annoying after 3 days. benedict eggs 1st were harder than an egg that you boil 9 mn. 2nd day it was too raw even white part not cooked. 3rd day it took 25 mn to get it, after that i decided not to take eggs... be aware that not all rooms have access with lift. i specifically mentioned this when booking. 30 mn before arrival i got email that my request will not be fulfilled as fully booked. fine, only issue other colleagues that travelled with me and did not request it they got it...that was awkward. night receptionist was kind but the main one in the next morning was like a tornado, too aggressive. explained it is not fun to carry two suitecases 2 floors after 19hrs of travel, without letting me finish my sentence: she interrupted me saying she cannot make everybody happy. not allowing to finish my sentence that i have a discal hernia and the lift is one of the reason i booked their hotel. she said she will move me on Tuesday but i have to pack my stuff with rather a threatening tone (if you don't pack we don;t move you). I packed my stuff, come back in the afternoon, obviously nothing was moved. i just gave up on this. Funny enough, another colleague came on Monday and got a room with lift access... I asked the same receptionist to book us a taxi for 4 people emphasizing we have 7 suitcases, i asked to send either a van or 2 taxis . she kept saying it is note for 4 people so they know what they are doin. her concentration span does not exceed 1 sentence, next day 1 car came.. the weird thing in all this story is that i recommended the hotel, i insisted with my colleagues to take this hotel while they were more inclined to go lower budget. Rooms are not cleaned on daily basis, just new towels and bed barely made up without changing bedsheet . Nothing else. thats' a joke.

Staff, location, food and room

Lovely building and loved the decor.

Die Signature-Suite mit riesiger Dachterrasse und freistehender Badewanne ist sehr schön und geräumig.

Frühstück ist für europäische Ansprüche ausbaufähig. Leider Essensgeruch auf der Dachterrasse.

staff great, hotel room fabulous and food fantastic