Malmaison Aberdeen

I was put in a room with no air conditioner or windows 😩

The room was gorgeous, staff were really friendly

Left my sunglasses in the room. Rang from taxi only 20 mins after checkout to be told cleaners were in the room at the time of call so would call back. Never called back and after stopping by in a couple days no sign of the sun glasses.

We had dinner on our first night and breakfast on both mornings. The food was excellent and the waiting staff were very friendly and helpful. The room we were in was superb, very roomy and the shower was fab.

Car park wasn't the biggest

Location was good and outdoor area of bar.

Air conditioning did not work on the hottest weekend of the year so far, asked for engineering to fix as room was hot and stuffy. Only to be told that as it was a weekend they could not fix. 3 nights stayed and no air conditioning which is unacceptable for this star hotel. Cleanliness is poor, cooked breakfast was poor and staff need training on how to handle complaints. F&B service was shocking a poor overall experience.

Great location

Booked extra bed for child and paid extra only to be told breakfast was extra cost even though was included in room. Then restaurant tried to charge for adult breakfast. Was allocated disabled room and was told by reception nexr time I should request not to have a disabled room which is absurd when I booked a Club Room. Cleaning was poor.

Schönes Hotel, coole Bar und ein super Restaurant. Sehr nettes Frontdesk Personal

It was a beautiful place.

Nothing

Lifts Spacious Comfortable bed Bath The best breakfast we have had Bar and outside service at night

Shower was small (it’s not an issue just if you didn’t want your hair wet you couldn’t go in without a shower cap) Dinner menu was pricey for what it was although it was a nice meal