Hotel du Vin & Bistro Cheltenham

Lovely hotel and good quiet road

While the hotel is comfortable and the staff are friendly, we were disappointed with the allocated room and its ensuite considering the cost. I appreciate a premium is necessary due to the location but, to be honest, the standard overall was little better than a Premier Inn or Travelodge.

I have stayed in this hotel a number of times and every time is better than the last. I didn’t give a full 5 star rating this time as the lift was not working. Apart from that everything and everyone was 5 star and I definitely recommend anyone visiting Cheltenham to stay at the Hotel du Vin

Our room was amazing! A large, beautifully decorated room with his and hers stand-alone baths! And a large walk in shower. Would definitely recommend. We hope to go back.

What has happened to this place? I have stayed in this hotel several times, but this will be my last. The place is so dirty. Short staffed. I feel bad for the employees. The people who check you in also deliver your luggage, provide room service, and serve at the bar.

Hotel du vin is in an excellent hotel in a great location close to shops and centre. We upgraded to a junior suite planta room, which was very spacious. Breakfast was very good Park at front of possible it £10/ day

We’ve been loyal HDV guests for nearly 20 years, including our wedding at HDV Harrogate, and have always appreciated the quality—until our recent stay in Cheltenham. After a 6-hour drive due to heavy traffic, we arrived at 7:05 PM, just five minutes after the Set Menu offer ended. Disappointingly, there was no flexibility or offer from the duty manager to check with the kitchen, so we dined elsewhere. Later that night, we were kept awake by a loud noise (likely from an external vent or air system). At 12:15 AM, we called reception; they acknowledged the issue and moved us after 20 minutes—calling it an “upgrade,” which felt irrelevant at that hour. We raised the issue the next morning and were told to expect follow-up or compensation, which still hasn’t happened. Not what we expect from a premium hotel brand like HDV—more like a Travelodge experience at boutique prices. Really disappointing.

Beautiful hotel. Our suite was amazing and the bed was extremely comfortable. Staff were fantastic and remembered you in following conversations. Definitely recommend.

An excellent room awaited us, with a delightful bath/shower facility. A walk around Cheltenham, a lovely meal and our eyelids were drooping. We went to bed earlier than ever before - and awake fully refreshed! A delicious full breakfast was there and we were on our way recharged and ready for the day. Excellent hotel - we will be going there again.

We had a beautiful room