Hotel du Vin & Bistro Cheltenham

Excellent hotel just a short walk off Montpellier. Amazing staff. Great food at the Bistro Du Vin.

The hotel and room were nice overall with a friendly check in and customer service. I’m leaving a 4-star review because, on arrival, I was told that they were not taking food bookings because the kitchen was maxed out due to the Christmas parties that the hotel was hosting. I was told my best bet would be to order takeaway or go into town. For me that’s not acceptable; service should be consistent for paying guests over events being hosted.

Excellent service, great location and very smart bar/restaurant area. Room was quiet but lights difficult to turn on (dodgy switches) and ac/heating didn't work despite prompt attention from the staff. Overall, great short stay, just need to take care which room!

Lovely hotel with a smashing bistro restaurant. Great service from all the staff. Wonderful breakfast.

Comfortable,convenient location, friendly and helpful staff .

Good stay and welcoming

Lovely warm cosy room on a freezing night. Dinner was a bit chaotic. There were two very very noisy large tables of men, one of which had apparently been the since lunch. They were shouting non stop. The staff moved our (well behaved) table of seven to a quieter spot as nobody could hear themselves speak. The staff were very helpful and I felt a bit sorry for them having to deal with such uncivilised behaviour. Unfortunately the kitchen also had its problems as we had to wait well over an hour for our orders of one main each. It was well cooked and presented but most of us had lost interest by 9pm when it arrived. So, nice hotel, warm cosy room, pleasant staff and fellow guests from hell.

Great junior suite.

Good stay!

Excellent service from Chorlatte and Nick in the restaurant and from Melanie at reception. Thank you for your kind assistance with directions to our next venue.