Hotel du Vin & Bistro Cheltenham

Convenient location In Montpelier. We had a super king deluxe and the room was lovely, spacious and comfortable. Only minor point is that it is a little dark and the full length mirror should be on a wall with a plug so anyone using hairdryer or straighteners don’t have to stretch lead across the doorway. The staff at reception, bar and restaurant were all really friendly, efficient and helpful. Breakfast was great, lots of choice and everything we had was good I would definitely stay again

Staff were friendly and obliging. However, the lighting in the bedroom did not work due to an over loaded dimmer.This has also happened on a previous stay to this hotel The breakfast was disappointing. Firstly cold coffee from the machine. Wrong order delivered, then had to wait for correct order which when served was overcooked, very small, anaemic looking boiled eggs accompanied by cold dried toast. The shower seal in the bathroom needed to be cleaned as there was mould. This was also evident in our last stay in this hotel. This am a shame, as these points could easily be rectified and really let the hotel down. I mentioned this through tour one night stay, and to the receptionist on checkout . The receptionist was very pleasant and apologetic and deducted the cost of car parking as compensation. We have stayed at this hotel on numerous occasions over the past 8 years, and do feel that standards have slipped, although prices have risen .

Well located but expensive. The “deluxe” room was not. Did not like having a bath in the same area as the bed - it should be in the bathroom - personally I would have preferred a sofa to relax on.

Beautiful hotel, excellent service, helpful staff.

Our 2nd time at this hotel and it didn’t disappoint. Great location, good rooms and service. Luxury feel.

Beautiful hotel with an amazing team and service! The gentleman on reception was so helpful, he spent lots of times going through places to see and things to do in Cheltenham. A great first impression of the hotel!

The hotel overall was very good, and staff were generally very helpful. Although scope for little improvements. We took a late breakfast for practical reasons and whilst we were down for around 9:30, approaching 10, things were being cleared away and coffee saucers for eg not replenished. The room was spotless and as per photos. Bathroom was exceptional. But the garden and seating area didn’t look at all cared for and the tables were not cleaned for the duration of our visit.

My wife and I stayed two nights in the De Trafford suite celebrating our wedding anniversary. Ben in reception was very warm and helpful, gave us a complimentary drink, a map and explained the local area. The room was exceptional, very clean and airy with a huge and very comfortable bed. The air conditioning was much appreciated as the weather was very hot. The cooked breakfast was excellent although the continental range was somewhat limited, but this was fine as what was available was very good quality. George in the restaurant was incredibly polite and efficient and always had a sunny smile for the guests. The hotel is in a very quiet and attractive area while still only being a 10 minute walk from town.

Great location, superb breakfast

The decor in this hotel is traditional and very tasteful. The room was a good size. The odd things is that there is a bathtub in the bedroom, in front of the window. Why I don't know as there is a very good sized shower area in the bathroom. There was an expresso machine, and a kettle for tea/coffee, and biscuits and chocolate. Very nice. I only wish the lighting was better, in the bathroom and by a mirror (for applying makeup). Also I wish there had been a sheet --the duvet is nice but in summer it was too much, but there was no light coverlet or sheet. There were many electrical outlets which was much appreciated.