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7.3 / 10 Guest Rating

Hotel Puebla Plaza

5 Poniente 111 Colonia Centro , Puebla, mx

Hotel Puebla Plaza - main view

About the Property

Historic Charm and Central Location
Immerse yourself in the colonial beauty of Puebla at Hotel Puebla Plaza. Located in the heart of the downtown historic district, our hotel offers a unique blend of old-world charm and modern comfort.

Vibrant Surroundings and Nightlife
Experience the lively atmosphere of the Alley of the Frogs, just a stone's throw away from the hotel. Explore antique shops, dine at local restaurants, and enjoy the vibrant nightlife that Puebla has to offer.

Comfortable Guestrooms with Modern Amenities
Relax in one of our 48 well-appointed guestrooms, each equipped with modern amenities such as telephones and TVs. After a day of exploring the city, unwind in comfort at Plaza Puebla Hotel.

Book your stay at Hotel Puebla Plaza now to experience the perfect blend of history, culture, and comfort.

Facilities & Amenities

Non-smoking rooms
Room service
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.3
Very Good171 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the helpful staff.

Categories

Cleanliness6.8
Service8.3
Location8.3
Room Quality6.3
Amenities7.3
Value for Money6.8
Food and Beverage7.2
Overall Experience7.2

Select topics to read reviews

A
AlmaluzusUS
Verified booking
family with young children
Standard Room
Stayed in Jun 18, 2025

"Was good!"

8.0

Was clean and comfortable!

The room was small and need some items like hand soap, hangers . Need an elevator specially if they have a fifth floor!

Helpful?
O
OrtegausUS
Verified booking
family with young children
Standard Room
Stayed in Dec 31, 2024

"Recommend it!"

9.0

Location

No elevator

Helpful?
E
Edgar
Verified booking
Standard Room
Stayed in Dec 15, 2024

"Excellent"

8.0

Close to the zocalo , nice area.

Helpful?
C
ConnorauAU
Verified booking
solo traveller
Standard Room
Stayed in Nov 25, 2024

"Poor"

3.0
Helpful?
N
NicolascaCA
Verified booking
solo traveller
Standard Room
Stayed in Nov 24, 2024

"Good"

7.0

Great location, nice staff

They placed me in (literally) the last room when there were more available, and there was too many stairs

Helpful?
J
JorgemxMX
Verified booking
young couple
Standard Room
Stayed in Nov 22, 2024

"Good to sleep"

8.0

The location is great.

Is kinda old, and the TV is not compatible with streaming programs

Helpful?
P
PadillausUS
Verified booking
young couple
Standard Room
Stayed in Nov 12, 2024

"Very good"

8.0

That is close to the zocalo

No elevator

Helpful?
O
Oscar
Verified booking
Standard Room
Stayed in Oct 28, 2024

"Muy mal servicio"

4.0

De entrada no aceptaban pago con tarjeta, quedaron de enviar el control de la TV. cosa que no pasó hasta que bajé por él, no funcionaba la extensión o no contestaban en la recepción, no había agua caliente y la instrucción que daban era deja tirar toda el agua fría, Se imaginan cuánto desperdicio de agua!!

Helpful?
M
Mariana
Verified booking
Standard Room
Stayed in Oct 20, 2024

"Good"

6.0

Un hotel con muchisimas escaleras, nl hubo disponibilidad de cambiarnos de habitación a pesar de que viajabamos con niños y personas de la 3ra edad. No hay estacionamiento y aunq tienen convenio con un estacionamiento enfrete, esta muy caro. No hay agua caliente en el baño....te piden abrir la llave del lavabo para q salga agua caliente de la regadera....el hotel tiene buena ubicación

Helpful?
M
MariousUS
Verified booking
young couple
Standard Room
Stayed in Sep 5, 2024

"Good"

7.0

Location

Room too small and noise bounces highly in hallways.

Helpful?
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