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9 / 10 Guest Rating

Serena Beach Resort and Spa

Shanzu Beach, Mombasa, Mombasa County, 90352, Mombasa, KE

Serena Beach Resort and Spa - main view

About the Property

Luxurious Spa and Recreational Amenities
Indulge in massages and facials at the full-service spa, relax at the private beach, and enjoy outdoor tennis and a health club.

Dining Options and Entertainment
Choose from 3 restaurants, 24-hour room service, a coffee shop/cafe, and vibrant bars. Wind down in the arcade/game room or lounge by the pool.

Convenience and Comfort
Experience complimentary Wi-Fi, concierge services, and a business center. Unwind in individually decorated rooms with premium bedding and enjoy the complimentary buffet breakfast.

Book your stay at Serena Beach Resort and Spa now for a lavish seaside retreat near top attractions in Mombasa!

Facilities & Amenities

Free breakfast
Full-service spa
Fitness facilities
Express check-out
Arcade/game room
Health club
Boat tours on site
Free WiFi
24-hour front desk
Terrace

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Room, Garden View - Photo 1
Deluxe Room, Garden View - Photo 2
Deluxe Room, Garden View - Photo 3
Deluxe Room, Garden View - Photo 4
Deluxe Room, Garden View - Photo 5
1/5

Deluxe Room, Garden View

1 Queen Bed312-sq-foot individually decorated room, balcony with garden views Relax - In-room massage availableEntertainment - 21-inch LCD TV with premium channelsFood & Drink - Mini-fridge, minibar (stocked with some free items), coffee/tea maker, and 24-hour room serviceSleep - Premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, free newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableSmoking And Non-Smoking

29 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerBathrobe

Deluxe Queen Room With Garden View

Free cancellation
Before Jun 30 (2 days)
Breakfast Included
20% OFF$220.8

$176.64

Includes taxes & fees

Deluxe Queen Room With Garden View

Free cancellation
Before Jun 30 (2 days)
Half Board
20% OFF$266.33

$213.06

Includes taxes & fees
Deluxe Twin Room, Garden View - Photo 1
Deluxe Twin Room, Garden View - Photo 2
Deluxe Twin Room, Garden View - Photo 3
Deluxe Twin Room, Garden View - Photo 4
Deluxe Twin Room, Garden View - Photo 5
1/5

Deluxe Twin Room, Garden View

2 Twin Beds312-sq-foot individually decorated room, balcony with garden views Relax - In-room massage availableEntertainment - 21-inch LCD TV with premium channelsFood & Drink - Mini-fridge, minibar (stocked with some free items), coffee/tea maker, and 24-hour room serviceSleep - Premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, free newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

29 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerBathrobe

Deluxe Twin Room With Garden View

Free cancellation
Before Jun 30 (2 days)
Breakfast Included
20% OFF$220.8

$176.64

Includes taxes & fees

Deluxe Twin Room With Garden View

Free cancellation
Before Jun 30 (2 days)
Half Board
20% OFF$266.33

$213.06

Includes taxes & fees
Superior Double or Twin Room - Photo 1
Superior Double or Twin Room - Photo 2
Superior Double or Twin Room - Photo 3
Superior Double or Twin Room - Photo 4
Superior Double or Twin Room - Photo 5
1/5

Superior Double or Twin Room

2 Twin Beds OR 1 King Bed384-sq-foot individually decorated room, balcony with garden views Relax - In-room massage availableEntertainment - 21-inch LCD TV with premium channelsFood & Drink - Mini-fridge, minibar (stocked with some free items), coffee/tea maker, and 24-hour room serviceSleep - Premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, free newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

35 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerBathrobe

Superior Double Or Twin Room, 1 Bedroom

Free cancellation
Before Jun 30 (2 days)
Breakfast Included
20% OFF$220.8

$176.64

Includes taxes & fees

Superior Double Or Twin Room, 1 Bedroom

Free cancellation
Before Jun 30 (2 days)
Half Board
20% OFF$266.33

$213.06

Includes taxes & fees

Guest Reviews

9
Exceptional104 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness9.3
Service9.3
Location9.3
Room Quality9.3
Amenities8.8
Value for Money8.8
Food and Beverage8.3
Overall Experience9.3

Select topics to read reviews

A
Alberto
Verified booking
partner
Standard Room
Stayed in Dec 28, 2023

"Excellent"

8.0

I liked the grounds, the architecture of the place Beach is just ok, and pool overcrowded Food was not quite up to my standard in the main restaurant although much better in the separated grill right at the beach

Helpful?
M
Michael
Verified booking
partner
Standard Room
Stayed in Nov 24, 2023

"Exceptional"

10.0

Old school style, beach restaurant is very good, although next doors hotel had a disco that was anoying

Helpful?
V
Vikas
Verified booking
family_with_children
Standard Room
Stayed in Aug 3, 2023

"Exceptional"

10.0

Great grandeur, property super well kept, pristine beaches, lot of amenities, 5 star property with great service. Top class service. Loved it.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 25, 2023

"A good enough stay "

8.0

Beautiful grounds. Vast gardens and well maintained. Decent beach front with some activities. This hotel is 50 years old, I googled that and it’s been modernized to still afford a good stay. That’s laudable Where it lets down is the food. Breakfast was decent but dinner was a huge letdown. I’m not going to bore you with details, skip the dinner buffet by all means and if you must, the sea food restaurant was a good option. I will never understood paying for things like water when you have a buffet. What is one supposed to do? Choke on meals.

Helpful?
D
Dianah
Verified booking
family
Standard Room
Stayed in Jul 13, 2023

"Exceptional"

10.0

We absolutely loved our stay at Serena. From the airport transfer, reception, pool, bars, dining options (especially Jahazi Grill), kids club, room service, and turn down service. Everything was excellent, and the staff went above and beyond for us. It rained on our last day and they extended our check out to 2pm due to flight delays.

Helpful?
P
Peter
Verified booking
partner
Standard Room
Stayed in Jul 6, 2023

"Exceptional"

10.0

Loved it. Coming back for sure.

Helpful?
S
Samie
Verified booking
Standard Room
Stayed in Jun 30, 2023

"Excellent"

8.0

Great location. The property is well kept. Most of the staff are very friendly

Helpful?
D
Diane
Verified booking
Standard Room
Stayed in Jun 6, 2023

"Exceptional"

10.0

I enjoyed the Swahili atmosphere at the hotel, the International standards at the Spa, and the kind attention of all the staff I encountered.

Helpful?
D
Dale
Verified booking
partner
Standard Room
Stayed in May 27, 2023

"Exceptional"

10.0

Wilson and his staff are excellent. They made things right when Expedia couldn't. I will never forget them and plan to visit again.

Helpful?
M
Michael
Verified booking
partner
Standard Room
Stayed in May 25, 2023

"Exceptional"

10.0

The grounds are very beautiful and serene. The beach is wonderful and the food is absolutely fantastic. Finally, the staff are helpful, professional and friendly.

Helpful?
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