Serena Beach Resort and Spa

A fitting end to our holiday and a restful break after a safari tour. High light of the hotel was the quality of the food and the helpfulness of all the staff. They bent over backwards to make sure our stay was comfortable. A particular mention goes to Evelyn at the front desk for helping us with a later check out, Nelson who runs the watersports centre for organising our trips out and the enthusiastic pool instructor for the pool aerobics and water polo.

Very nice beach hotel. Quiet and not many beach boys to bother you. Staff were very friendly and helpful, especially Evelyn on reception. The food was nice and reasonably priced. I would stay again

We had an excellent stay, everyone went out of they way to help. The chefs Eric and David made us excellent vegetarian dinners. We were accommodated so well as we have a late flight. We cannot praise the staff enough for making our stay a memorable one. looking forward to returning to the property.

Excellent food as always. Very good facility. Waiting staff a bit disappointing his time.

Property is great . Only fault is no CCTV on property in the event of mishap. Got my shoes stollen at pool area and security couldn’t do much. Could have been worse (wallet or phone) . Other than that, it’s good property for both couples and Family vacation.. Staff and service is general is excellent.

Very disappointed in this Serena property. Very outdated and when we got into our room there were hundreds of mosquitos in the room. They came to spray, but then did not clean up the room that now had dead mosquitos every where. They have no where to charge the cell phone so I had to leave my phone at the front desk. I would not recommend this place,

Beach nice but to much harassment from locals for business .locals are aloud to use beach and at high tide walk through hotel to exit.not a place for children as they have nothing to do other then pool

The hotel and grounds are very beautiful as is the beach area. The food was outstanding, a real highlight of our stay and we were hugely impressed by its standard. Finally, the staff couldn't have been nicer or more helpful on top of their overall professionalism

I’ve stayed at several Serena properties in Kenya and they have all been wonderful. Buffets were delicious. Many choices. We did a sea turtle release.

Beautiful serene place to relax with Family, Great hospitality from reception to room service and care to exceptional staff at the restaurant. We really enjoyed our time at this Serena. Have stayed at Serena Nairobi,,,this outdid it. Great service! Beautiful beaches, outdoor and swimming pool.