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9 / 10 Guest Rating

Serena Beach Resort and Spa

Shanzu Beach, Mombasa, Mombasa County, 90352, Mombasa, KE

Serena Beach Resort and Spa - main view

About the Property

Luxurious Spa and Recreational Amenities
Indulge in massages and facials at the full-service spa, relax at the private beach, and enjoy outdoor tennis and a health club.

Dining Options and Entertainment
Choose from 3 restaurants, 24-hour room service, a coffee shop/cafe, and vibrant bars. Wind down in the arcade/game room or lounge by the pool.

Convenience and Comfort
Experience complimentary Wi-Fi, concierge services, and a business center. Unwind in individually decorated rooms with premium bedding and enjoy the complimentary buffet breakfast.

Book your stay at Serena Beach Resort and Spa now for a lavish seaside retreat near top attractions in Mombasa!

Facilities & Amenities

Free breakfast
Full-service spa
Fitness facilities
Express check-out
Arcade/game room
Health club
Boat tours on site
Free WiFi
24-hour front desk
Terrace

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Room, Garden View - Photo 1
Deluxe Room, Garden View - Photo 2
Deluxe Room, Garden View - Photo 3
Deluxe Room, Garden View - Photo 4
Deluxe Room, Garden View - Photo 5
1/5

Deluxe Room, Garden View

1 Queen Bed312-sq-foot individually decorated room, balcony with garden views Relax - In-room massage availableEntertainment - 21-inch LCD TV with premium channelsFood & Drink - Mini-fridge, minibar (stocked with some free items), coffee/tea maker, and 24-hour room serviceSleep - Premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, free newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableSmoking And Non-Smoking

29 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerBathrobe

Deluxe Queen Garden View Room

Free cancellation
Before Jun 29 (1 days)
Breakfast Included
20% OFF$237.19

$189.75

Includes taxes & fees

Deluxe Queen Garden View Room

Free cancellation
Before Jun 29 (1 days)
Half Board
20% OFF$284.64

$227.71

Includes taxes & fees
Deluxe Twin Room, Garden View - Photo 1
Deluxe Twin Room, Garden View - Photo 2
Deluxe Twin Room, Garden View - Photo 3
Deluxe Twin Room, Garden View - Photo 4
Deluxe Twin Room, Garden View - Photo 5
1/5

Deluxe Twin Room, Garden View

2 Twin Beds312-sq-foot individually decorated room, balcony with garden views Relax - In-room massage availableEntertainment - 21-inch LCD TV with premium channelsFood & Drink - Mini-fridge, minibar (stocked with some free items), coffee/tea maker, and 24-hour room serviceSleep - Premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Separate bathtub and shower, bathrobes, and slippersPractical - Laptop-compatible safe, free newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

29 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerBathrobe

Deluxe Twin Garden View Room

Free cancellation
Before Jun 29 (1 days)
Breakfast Included
20% OFF$237.19

$189.75

Includes taxes & fees

Deluxe Twin Garden View Room

Free cancellation
Before Jun 29 (1 days)
Half Board
20% OFF$284.64

$227.71

Includes taxes & fees

Guest Reviews

9
Exceptional104 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness9.3
Service9.3
Location9.3
Room Quality9.3
Amenities8.8
Value for Money8.8
Food and Beverage8.3
Overall Experience9.3

Select topics to read reviews

V
Verified traveler
Verified booking
friends
Standard Room
Stayed in Oct 15, 2019

"Exceptional"

10.0

All staff was amazingly nice. The scenery is just beautiful and the hotel although a bit old is very well kept

Helpful?
V
Verified traveler
Verified booking
family
Standard Room
Stayed in Aug 5, 2019

"Exceptional"

10.0

The food and service were both outstanding! We are at the buffet and the seafood restaurant and both were excellent.

Helpful?
V
Verified traveler
Verified booking
friends
Standard Room
Stayed in Jul 16, 2019

"Exceptional"

10.0

Friendly staff, great & secure location! Would go back any day.

Helpful?
V
Verified traveler
Verified booking
friends
Standard Room
Stayed in Jul 16, 2019

"Exceptional"

10.0

I got bit by mosquitoes in the bed every night. Everything was great.

Helpful?
R
rahma
Verified booking
Standard Room
Stayed in Jun 17, 2019

"Recharge at Serena"

8.0

Serena is always an assured bet. The service is second to none. The staff are friendly, professional and nothing is too much trouble. Will definitely be back again.

Helpful?
M
Megan
Verified booking
Standard Room
Stayed in May 1, 2019

"Wonderful beach resort with amazing staff"

10.0

I was here on business, but wanted to enjoy a place on the beach for my one day off. The Serena was perfect. The staff was lovely, going out of their way to make sure we were well taken care of and comfortable. The rooms were really nice- with a sea view and lovely balcony. The beach was really nice- with a beautiful pool option as well. I feel like this was the perfect choice for work or play.

Helpful?
V
Verified traveler
Verified booking
self
Standard Room
Stayed in Apr 25, 2019

"Exceptional"

10.0

The Staff were the best I have ever encountered. I travel a lot and have been to different hotels, not only in Kenya, but in Africa as well as globally. i really must say that the staff at Serena Beach and Resort Spa go all out to make an positive impression on their clients. Special thanks to Herman, the general manager who was always around the corner somewhere, checking on his clients and for putting together the lovely programme for the hotel.Many thanks to Nathan at the Sports Center for his professionalism and cheerful encouragements as I contemplated to do my first Scuba Diving excursion. Thanks a lot to Rama, the scuba diving coach who then took me through the Scuba Diving Lessons and the actual excursion in the Indian Ocean. It was such a beautiful lifetime experience and saying ''thank you'' for making it so barely seems enough, so I will say Gob bless you all abundantly!! Cheers, Blessing

Helpful?
L
LI
Verified booking
Standard Room
Stayed in Apr 24, 2019

"Great Stay"

10.0

The food during the Eater Holidays are super. The service is excellent. Only the beach is above normal standard.

Helpful?
P
Paulo
Verified booking
Standard Room
Stayed in Apr 23, 2019

"Awesome Experience!"

10.0

Awesome! Great food, staff and location. For sure I will be back soon.

Helpful?
V
Verified traveler
Verified booking
self
Standard Room
Stayed in Apr 17, 2019

"Exceptional"

10.0

The hotel takes special care of turtles that hatch their eggs on the beach. When the turtle babies are ready, they release them into the ocean. I happened to be there during one of the releases - it was one of the coolest things I have ever seen.

Helpful?
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