Hampton Inn & Suites Danville

property was clean ,and safe

Poor start. We arrived late and had to wait almost 10 min. to check in because staff member at front desk was smoking weed in a vehicle in the parking lot. Got set up in room and found A/C was not working well. The thermostat was set at 65 but the room was 75. It got down to 73 when we woke up 8 hours later. Hotel was definitely old. Door to the room looked worn. Bathroom door had peeling paint and there was mold on the ceiling. There was hair intge shower that had not been cleaned up. Breakfast was very good, though. The breakfast staff was attentive to keeping the food stocked. We really appreciated that. Overall, this is one of the worst Hampton Inn hotels that we've stayed in.

The staff were outstanding. Although the room was clean, there seemed to be mold on the shower ceiling. The air conditioning unit started up like a freight train. The door to the room was very difficult to open and close. The hotel is being renovated later this year.

helpful staff

The staff was great and room was nice and clean. I would go back again.

No hot tub or pool since NOVEMBER 24 Don't think they're ever going to fix it That's the only reason I stayed there. Price is ridiculous. Cold shower Sunday Morning. No one at the desk to check out at 5:15 am Won't stay there again I want to cancel the uncancellable reservation for this weekend and get my money back

Second time we visited here, both times the pool was closed.

I hate to leave this review, because I love the HILTON hotels. This was the most disappointing hotel I’ve ever seen under the Hilton name. I walked into a room that smelled just like dog and urine. The next room we were moved to had a nasty bathroom floor, a partially patched up hole in the bathroom door, stain in the ceiling, spots on the walls and a carpet and bed rail so dusty, and full of dirt. The drawers wouldn’t even stay closed. They kept sliding open. The bathroom shower handle was broken and the refrigerator never got cold. Dog prints and scratches were every where. I am not used to Hilton hotels being like this. Now that I know, I would never choose them again.

Broken security locking on adjoining room door Broken pool- not open Broken hot tub - not open Light in the bathroom flickers Poor drainage in shower Broken water fountain outside elevator No orange juice No hard boiled eggs Shortage weights in workout room No water in workout room Employees talking loudly outside front door at 2 in the morning. It was clean and tidy in the lobby and in the room. Towels were clean but older Bathroom was clean Employees did not seem be happy. I choose stay for consistency and relaxation this hotel had neither

Horrible service & staff. No amenities open without warning & not willing to cancel or change reservation.