Le Grand Hotel de Cabourg - MGallery Collection

Very friendly and efficient staff. The property is a delight to the eyes, beautifully appointed. The beds are like sleeping on a cloud (wish I could fit it in my carry on)! The location is ideal for shopping and restaurants. If I ever returned, I would stay here, well worth the extra cost compared to local hotels.

Gorgeous hotel. Very helpful staff. Provided an upgrade for a special birthday

Too expensive for what you get. I had several issues with this property. 1) The water temperature was erratic - freezing one second and scalding the next second, 2) I was not given an invoice when I left. They said the printer was not working, but the people in front of me did receive an invoice. They did not email an invoice either. 3) They doubted me when I said that I did not eat breakfast or order room service. I said I only owed for the room. They rudely talked about my “invoice” in French – so I would not understand what they were saying. 4) During my check out, the phone rang. The reception clerk did not put the caller on hold. Instead she made me wait about 5 minutes while she helped the French speaking caller on the phone. Bottom line – the caller was allowed to cut in line. 5) The hotel needs a great deal of repair. Some shutters on the property appeared to be seconds away from falling. 6) While I was there a film crew was using the hotel. They blocked about one third of the parking with lighting equipment and constantly blocked the entry doors, stairs, and elevators. I am from California, so I am used to film crews, but being blocked from my room and being forced to circle around several times for a space is not what you expect at a “luxury” hotel. If you are an American stay somewhere else. They do not want you at this hotel. This hotel is an example of where the stereotype of the French being rude and arrogant comes from.

This is truly a 5 star hotel in all ways.

We had a beautiful room with a coffee and tea maker replenished frequently and a very attentive staff Great location and great views and lovely linens and amenities

Everything was perfect, location, service...

Great little town and excellent hotel. Very English language friendly, amazing dinner!

The hotel is beautiful and located on the ocean. The room was clean, spacious and equipped with slippers and robes. It was disappointing that they knew since booking that we were there to spend our 25th wedding anniversary and this was not acknowledged in any way. The cost of anything at the hotel was exorbitant, literally 5,50 euro for a can of coke and 35 euro for a buffet breakfast, which it looked like no one was at, quite apparently they are pricing themselves out of the game! I will also note that they were quite snobby not only at the hotel but the whole region of Normandy. We visited Cabourg, Deauville, Trouville, Havre and Etretat. You really need to speak French or they don’t want anything to do with you. A store owner in Etretat commented that I could not see his jewellery because I had ice cream in a cup! It was a 30 euro pair of earrings, not the Crown Jewels! In general, the area is beautiful but we were happy to leave.

The location is great and staff was helpful but we got there the first night a little tired and ordered room service when the food arrived it was way below acceptable and it looks like they are remodeling the building from the outside but it also need tlc on the inside wallpaper falling and lights fixtures are also like they where not put in right. Oh breakfast staff was also very friendly.

Excellent hotel with great views of the English Channel. The room was spacious, luxurious and very comfortable. The perfect place for a nice getaway.