The Everglades Park Hotel

Just got home from staying at the everglades hotel in Widnes. Stay here many times and the reasons are . On entering the hotel you are immediately greeted and made to feel very comfortable, on this occasion we were assisted and checked in by a lovely lady (ang ) she was extremely professional and also very kind and went that extra mile to make our stay special . It was my final birthday celebrations and she could not do enough and with me being coeliac I was instantly impressed with the choices offered to me on the menu . I try to go here every month and IV introduced 3 more of my friends to this hotel as I'll most definitely be back again and I want them to enjoy the same experience . Id like to take this opportunity to personally extend my gratitude to ang who IV met on many occasions and she is genuinely lovely and very kind . Also thanks to Jim in the restaurant. As always a true gent,very kind and very professional. Thanks again for making my birthday stay very special and even singing happy birthday to me whilst bringing a cake to our table ang and Jim . Very overwhelming. Lovely people,lovely place see you soon x

Hotel on the outside looked very inviting. We were greeted by very friendly and helpful staff. The hotel appeared to be clean and maintained. We were there for 2 nights and although they had 2 parties - were not disturbed by them. We booked for an evening meal on our first night and to be honest- the food wasn't the best. We had starters of Welsh Rarebit on crumpets. The Rarebit was more like a sauce on top of a mass produced crumpet. My main course was steak and ale pie with chips and vegetables. The pie was obviously a mass produced one and it was in gràvy as opposed to having a separate jug to pour over. Our friend had a chicken dish with mash. She said that the mash was like microwaved Mash and the chicken appeared to have a tomato based sauce poured over. When we had desserts, I had the Rhubarb and custard tart. The tart was mass produced and rhubarb was cold and tinned as was the custard which was tipped over it. There did not appear to have been any input from a chef. The 2nd evening, we ate at a Harvester restaurant and the food was better. Breakfast on the first morning was via a menu and that was nice. However, on the 2nd morning as the hotel was busy, it was a buffet style and some of the foods was dried out. Our bedroom also was tired in appearance, with only an electric wall heater under a window in the bedroom. That also had signs of rust showing. There was no heating in the bathroom. Our mattress could at best be described as once being a main mattress in a house and then relegated to the spare room when a new one was purchased. It was not comfortable and you could feel the sprung pockets. Parking was ample and free. The front of house staff, housekeepers and waiting staff were fantastic, with nothing being too much trouble. Would we stay there again? No, not unless improvements were made.

Called in at short notice looking for a venue for a wake, and were greeted by Angela who set us at ease immediately. She showed us the options of the Biscayne Room or the hotel restaurant. We were unsure of actual numbers and estimated between 30-50 people, so opted for the Biscayne. Angela was very helpful and tailor made a buffet package and explained how they would set the room out and what facilities were available - eg easel, projector, music. On the day we were looked after by Clare and the team, who kept checking in to make sure everything, including when we were ready for the food to be served and even asked us to check it over before we announced it to the room. We had more people come back than we anticipated and the team were able to accommodate some extra items at last minute for a minimal extra charge, which was very helpful. We were very happy with the whole afternoon, the quality of the food and the service from the staff at what was a very difficult time. We feel we found the perfect venue for our requirements.

Went for our friends 65/retirement it was really good value with the all inclusive bar and evening meal (chicken very dry ) but bar from that really enjoyable night had a karaoke really good fun beds great breakfast was good staff were lovely would definitely come back again

Once again OUTSTANDING IN EVERY WAY. We just cannot keep away and we do,ent want to keep away, we just LOVE The Everglades it is all down to Angie and her amazing team members. Keep up the great work Angie ho wise one. No more aches. Ken & Marie Room 101

I am President of Penketh and Great sankey Probus (Gentleman's club) I Brought 46 people to our Annual Presidents Lunch the food and service was excellent the staff worked very hard and they were polite ,the function room was very clean and smart it was a very enjoyable occasion (also very reasonable value) thank you ALAN CURNOW (President)

We went to celebrate our friends birthday. We had a few paid for drinks in the bar before checking in and a few all inclusive drinks before dinner booked for 7pm. The room was fine and I had emailed ahead for a room near reception/bar as husband has mobility issues. Unfortunately the food wasn’t that good. It was worse than school dinners back in the day……..Four of us had a different chicken dish and the chicken in all cases was very very over cooked and tough and was left. We pointed this out to the waitress and she just said I’ll tell the chef! The rhubarb and custard tart tasted like it was a shop bought pastry case, tinned custard and almost raw rhubarb, not nice at all. The staff, however, were all nice especially the night bar man. Would we go again? Probably not but on the upside , we did get value for money with our included drinks.

We had such a great experience at the Everglades Hotel in Widnes for a gathering after my late fatgers funeral. The service from start to finish was absolutely first class and made the whole occasion feel really special. A huge shout out to Mike and Callum, who genuinely couldn’t do enough for us. They were attentive, friendly and always one step ahead, making sure everything ran smoothly without us having to worry about a thing. Laura, the Events Manager, was also fantastic – organised, approachable and completely on the ball. It’s clear she takes real pride in making sure every detail is just right. Thank you all for your professionalism, warmth and hard work. We truly appreciate everything you did for us

Well just fantastic…we came Fri evening overnight, had a stunning 2 course meal and great breakfast the next morning. Bonus was free drinks between 6-11. Our room was clean and ideal. All the staff were great BUT a big shout out to Gaynor.. she was excellent.

Poor from arrival to leaving, no explanation 0f times for meals or all incusive just an envelope with our bands in, I paid extra for added all inclusive don't bother as other people didn't and still were given the same drinks, my wife was totally embarrassed by a male member off staff for not bringing her glass to the bar, did you bot read your letter, go get your glass, spoken too like children, I complained and he apologised to me but made bo effort to apologise to my wife. Also all rooms were freezing even the function rooms, portable heaters were in use, bedroom freezing electric heaters in no way were enough. On a positive the food was good and hot. It has the possibility of being a lovely hotel but some staff training is badly needed. I will stick to the old mill as its a totally different experience from entry to leaving. Also my wife left her glasses I called left my number, no call back to date. To sum up very poorly managed and staff training and heating a must