Best Western Eastland

I was running behind at check-in and the person at the front desk made it go swiftly and with a big smile. Always a big plus. The room was super clean and well equipped with every modern convenience. Would highly recommend this to any traveler.

This was the worst stay we’ve ever had. In the morning, I woke up covered in bedbug bites. We immediately let the staff know, but no one did anything about it. No apology, no offer to move rooms, nothing. Completely unacceptable. We will never stay at a Best Western again.

The room was not clean, and the sheets and pillows smelled like sweat. The bathroom smelled of mold and mildew. Changing rooms was not any better. The toilet in my new room did not flush properly. After seeing more than one large roach in the room (one that I had left the trash can covering), I cancelled the rest of my stay and stayed in Abilene, driving back and forth. I understand that many workers pass through this hotel, but I gave it another chance after a bad experience on my last trip. We come to Eastland and Cisco 8 to 9 times a year. The Best Western and the La Quinta used to be quality places to stay. Those days have passed. The hotel requires significant improvements in overall maintenance, interior design, and furnishings. However, it's evident that your facility is relying heavily on the volume from road travel and the oil patch. So, until a newer hotel is built, Abilene it is.

I had crickets in my room singing for me all night

THE ROOM WAS VERY NICE AND breakfast was great.

Great stay, Danelle was very friendly and made the experience exceptional.

Pros: large rooms, good ac, everyone seemed to enjoy the lemonade that was being served in the lobby. Cheaper than stephenville. Cons: cockroach on the wall while we were checking in- gave the benefit of the doubt since it’s right by the outside door. Room stink- there was a box of baking soda tucked behind the curtain. Sheets smelled like dirt. Socks were soaked after walking by the ac in the morning. Cockroach in the bathtub in the morning. Has a lot of potential- just needs some good cleaning and maintenance. Hopefully they get that fixed.

The local Walmart and a hand full of fast food restaurants were well within walking distance

The bed, the broken AC, the dirty shower