Beach Break Resort

I recently had the misfortune of booking two hotels through Expedia and Hotels.com for a family trip, and the experience was nothing short of a nightmare. Despite booking two rooms for four people, they claimed to have only one room available. Although I was traveling with my sister and her child, the situation was far from ideal. The next day, despite handing in passports for both rooms, I discovered that the second room for my sister had never been checked in. Contacting Expedia for assistance proved futile, as they washed their hands of the matter, leaving me wondering what exactly they do for their significant cut of room fees. The lack of support and resolution from Expedia and Hotels.com has left me deeply dissatisfied and questioning their commitment to consumer protection, especially when it comes to international travel. In summary, my experience with Expedia and Hotels.com was marred by safety concerns, booking errors, and an utter lack of support when seeking refunds. I strongly caution fellow travelers to think twice before entrusting their accommodation arrangements to these platforms, as my ordeal raises serious doubts about their commitment to customer satisfaction and safety.

Didn’t stay at property, after diving by and see the property and area I would feel safe at that area.

No restaurant anymore and general the hotel is not what is used to be. Very disappointed

Quiet area with friendly helpful staff.

The beach is a few steps away from the hotel rooms. No need to drive or walk far. You are literally on the beach once you leave the property. The hotel grounds are quaint with a Costa Rican flare. There is abundant vegetation all around. We saw macaws fly while in the pool in the evening. It was quite a view!! The hotel does not provide food services; however, they provide express service if you need anything from the grocery store, pharmacy, or restaurants. We drove into Jaco where you find a variety of restaurants, bars, bakeries, shops, and even a karaoke bar. Staff at the hotel were friendly and treated us like family. It is the slow season in CR now so it was quiet at the hotel. We did see other guests that were there for surfing and yoga. We were told the hotel is busier in high season so plan ahead. The hotel is rated as a three star hotel, however, the easy access to beach, within a few feet from the rooms, made it an unforgettable experience worth our time and money. We are definitely going back!

Great stay at BBR. Very clean; by the beach; and very attentive staff, specially Yurgen Araya and Junior at the Reception. Staff is welcoming. Great location near everything. Main Street with great restaurants and bars is just few blocks away. The only negative thing is that after the pandemic they closed their onsite food and drink services. So, if you want something you either grab it yourself or order delivery.

Water stains in toilet and sink and roaches

I have been to this hotel many many years again when it was under a different name/ management. Several things have changed. There no longer is a restaurant or bar at the hotel. So adding breakfast to your stay isn’t an option. Close by is downtown Jaco and we had a car so that wasn’t a problem at all for us but I think other visitors need to keep this mind. Also must bring all toiletries. I’m used to a maid service everyday at the hotels I usually stay at but I think to cutt down on costs. I didn’t mind , but again heads up. Yes the hotel perhaps is past it’s prime and a few things in the room look a bit worn down but considering the very budget price you are paying it’s all good. Everything seemed very clean and I care more about that than a decent paint job. The property has 2 large pools and two children’s pools that are disturbed throughout the property and direct connection to the beach in front. Ample parking. With all the families and groups of friends staying around the pool with there loaded ice boxes with beers and stereos I honestly thought It was going to be hard to get a decent quiet night sleep presuming people would get rowdy. Wasn’t the case both nights we stayed there. Perhaps luck or the staff really makes sure everyone keeps the noise down after a certain hour.

This property is located right on the beach, with easy access. Rooms are comfortable and clean and the AC is incredible. However, the beach is very popular with locals and is a little crowded. And be aware there is no food or ice available on the premises. All in all, a good stay.

I was very happy with our stay at Beach Break Resort. The property is on the south end of the beach which made for a more private experience and yet close to town. There were many employees around to ensure a good experience. The one thing I think they could do to help other guests have a wonderful experience is to help book trips.