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8.8 / 10 Guest Rating

The Ancient Gatehouse Hotel

20 Sadler Street, Wells, England, BA5 2SE, Wells, GB

The Ancient Gatehouse Hotel - main view

About the Property

Gastronomic Delight at Rugantino
Indulge in delectable Italian cuisine at Rugantino, the hotel's signature restaurant, or enjoy a meal in the comfort of your room with convenient room service.

Breathtaking Views and Free Wi-Fi
Relax and unwind on the terrace or in the garden while staying connected with complimentary wireless internet access throughout the property.

Prime Location in the Heart of Wells
Located steps away from Wells & Mendip Museum and Wells Cathedral, The Ancient Gatehouse Hotel offers easy access to the city's top attractions and landmarks.

Savor the charm and hospitality of Wells at The Ancient Gatehouse Hotel today!

Facilities & Amenities

Health or beauty spa nearby
Express check-out
Free WiFi
Terrace
Garden
Express check-in/check-out
Street parking
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Children stay free when occupying the parent or guardian's room, using existing bedding.Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Double Room - Photo 1

Superior Double Room

1 Double BedOverlooking the courtyardInternet - Free WiFi 25+ Mbps Entertainment - 18-inch flat-screen TV with digital channelsFood & Drink - Electric kettle, room service (limited hours), and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Deep soaking bathtubPractical - Desk, phone, and wardrobe or closetComfort - Daily housekeeping, heating, and portable fanNon-Smoking

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
TelephoneHair dryerDeskPrivate bathroomHeatingElectric kettle

DOUBLE SUPERIOR WITH DOUBLE BED

Non-refundable
Room Only
20% OFF$239.71

$191.77

Includes taxes & fees
Room - Photo 1

Room

1 Queen BedIndividually decorated roomInternet - Free WiFi 25+ Mbps Entertainment - 18-inch flat-screen TV with digital channelsFood & Drink - Electric kettle, room service (limited hours), and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Shower, free toiletries, and a hair dryerPractical - Desk and phoneComfort - Daily housekeeping, heating, and portable fanNon-Smoking

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
ShowerTelephoneHair dryerDeskPrivate bathroomHeating

Double Room with Four-Poster Bed and Cathedral View

Non-refundable
Room Only
20% OFF$288.54

$230.83

Includes taxes & fees

Double Room with Four-Poster Bed and Cathedral View

Non-refundable
Breakfast Included
20% OFF$354.86

$283.89

Includes taxes & fees

Guest Reviews

8.8
Excellent92 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.9
Service9.4
Location9.4
Room Quality8.4
Amenities8.4
Value for Money8.9
Food and Beverage8.9
Overall Experience8.9

Select topics to read reviews

K
Kristian
Verified booking
family
Standard Room
Stayed in Dec 11, 2023

"Exceptional"

10.0

Great staff, great breakfast! The only comment I would make is to recommend where to park in Wells on the website, as I couldn't see a recommendation for this. We will be staying again!

Helpful?
T
Trevor
Verified booking
Standard Room
Stayed in Oct 21, 2023

"Exceptional"

10.0

This is a wonderful spot to enjoy Wells. The cathedral is across the green space in front of the hotel. The food in the restaurant excellent. The stairs to the room may be steep but worth it.

Helpful?
J
Jessica
Verified booking
partner
Standard Room
Stayed in Sep 25, 2023

"Exceptional"

10.0

Great location overlooking the Cathedral. Very friendly and helpful staff. Our large room had an antique 4 post bed with beautiful wood carvings. We chose to dine at the hotel’s restaurant and we’re not disappointed. Great Italian food and great service, again overlooking the cathedral.

Helpful?
C
carol
Verified booking
family
Standard Room
Stayed in Sep 14, 2023

"Exceptional"

10.0

Absolutely stunning views of the cathedral. Food and service was incredible

Helpful?
P
Patrick
Verified booking
Standard Room
Stayed in Aug 16, 2023

"Quaint hotel in town! "

8.0

Great location - right in the center of town! Also has a restaurant, but it was full and I could not have dinner there - must be good! Had view of the cathedral from my room, which was a 3min walk - glorious! Very quiet as facing the back. Room was single, not big but plenty for one; bathroom was large. Access to the room was up 2 flights of stairs, first one OK, second one "treacherously steep and narrow!" - good if you are in good shape! Breakfast was very good.

Helpful?
S
Sue
Verified booking
Standard Room
Stayed in Aug 2, 2023

"Excellent"

8.0

Clean room, with en-suite. Our room was Located at front of hotel above noisy street - not ideal, woken up very early by the traffic. Photos of hotel show only rooms with views over Cathedral so assumed we would be located in one of these rather than at the front of the hotel so we were disappointed.

Helpful?
C
Christine
Verified booking
partner
Standard Room
Stayed in Jul 31, 2023

"Good"

6.0

Perfect location to explore Wells. The building is historical, therefore full of character with an amazing view of the cathedral. A better mattress on the ancient bed would improve sleep. Breakfast was lovely in spite of a communication lapse between the afternoon desk staff and the lovely lady multi tasking everything single handedly the following morning.

Helpful?
W
wendy
Verified booking
partner
Standard Room
Stayed in Jul 28, 2023

"Exceptional"

10.0

Such a great place to stay …..love how old the building is and the quirkiness of it. Also the Beautiful view of the Cathedral from our room !

Helpful?
M
Michael
Verified booking
partner
Standard Room
Stayed in Jun 8, 2023

"Exceptional"

10.0

The staff were so friendly and accommodating. Very popular dining spot located in the heart of Wells. Food delicious and made to order breakfast was AMAZING! The room was comfortable and well stocked, although the shower was a bit claustrophobic. Overall, I expect that I’ll be staying at the Ancient Gatehouse on my next visit to Wells.

Helpful?
G
Gavin
Verified booking
Standard Room
Stayed in May 30, 2023

"Good"

6.0

Room was very shabby and tired with poor quality fittings, worst shower ever had. Staff were very friendly and food was wonderful.

Helpful?