OYO Pier Hotel Rhyl

We had a warm greeting from the two owners of the pier hotel. Told us about the layout of the hotel and things near the hotel. One down point was the lack of parking, you have to park it around the corner and leave it on the road.

Very warm welcome. Very friendly staff. Really enjoyed our stay. Nice clean hotel

Had a great one night stay at the OyO pier hotel, Had a lovely warm welcome, very clean & hand sanitizers on entering & in room comfortable will defo stay there again, thank you so much 👍

Just left from a night away, start to finsh was pretty much perfect. The owners are welcoming, helpful, chatty and overall really nice people. Everything is spotless, cleaned to a high standard, had everything we needed in the room. Breakfast is a continental put in your fridge ready for the morning with a range off croissants, fruit, biscuits, juice, cereal, milk, yogurts and cakes. Very generous, i really have nothing bad to say and will most defo be returning. Thankyou for a great welcoming stay.

Good premises, right on the seafront. In nice condition.

Nice location, clean and very polite staff. Very well kept.

We turned up on Sunday night and although we had emails confirming our stay, no one was there to greet us. We waited on the porch in the cold for 10 minutes ringing the bell and calling the hotel contact numbers but no luck, even tried to Facebook message and to this day no one has answered. We eventually had to ring the head office helpline in London to try and get help. We waited a further 15 minutes before the man on the phone told us there was no one in and to call hotels.com who would “shift us” to some other hotel near ours if there was space. Bearing in mind this was late at night and we had travelled nearly 3 hours, we were not pleased. Ended up going to the local premier inn who couldn’t have been more helpful. Will never book this hotel again!! Absolutely awful service and a horrid start to our holiday. After reading the great reviews, I felt incredibly let down!

Fantastic place to stay . Clean , warm , friendly, great breakfast and close to the centre of town and sea front . We live in Vietnam and come to RHYL to visit my family twice a year and always stay here. Best hotel in the area and a great price.

Wayne was lovely. Made me feel welcomed as soon as I checked in and everything was just awesome. Great location to the beach and shops. Highly recommended. You'll love it!

Stayed here for 4 nights. As a lone traveller I felt safe in a clean, comfortable and warm environment. My room met all my needs including hairdryer, iron and ironing board and a fridge. Complimentary breakfast had lots of choice and it was good to meet other guests in a friendly environment. Wayne was a great host, full of local knowledge and really looks after his guests. I would definitely return here if visiting Rhyl in the future.