Grosvenor Place Guest House

Great location, friendly staff.

Perfect base for exploring Chester.

Perfect stay to explore Chester- central location, cosy & well appointed room. Lovely welcome!

Clean comfortable and well located. Welcoming hosts.

Nothing

Alison was so helpful and explained what to see in Chester with great enthousiasm, sharing anectdotes too and lending me a book on the haunted aspects of the city. Room number 2 is nicely decorated, quiet and spacious, and well equipped. The location of the guesthouse is fantastic and extremely central. Great base from which to explore Chester!

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Location

Pillows were so hard, the shower either too hot or freezing

Lovely hosts great location and spotlessly clean

Location, friendly staff, clean and well appointed

Double bed could have been bigger

Central location. Comfy beds.

I have never been so offended in my life. Not returning, ever, and would not recommend. Hosts accused us of smoking in our room. When we assured we would never do such a thing, they pointed to - and I quote - "Circumstancial evidence": - That we had arrived late - that we had a noise complaint (we were three people in a room talking, and we were not even that loud, but the noice carries far in this building), and - that we went out for drinks at night. Very prude and judgemental. Claimed they had never had a room smell that bad of cigarettes, but when we asked to come inside and smell it for ourselves, we were denied access. Claimed they had to have a deep clean of the room, yet we never saw any cleaning crew entering nor exiting all day - which we spent at the pub across the street, so we had clear view of the entrance. Honestly, it made us suspect a cleaning scheme was going on. Caution is adviced.

Comfortable, friendly, good location