Denbies Vineyard Hotel

Beautiful location

No view from room

A wonderful friendly welcome. Comfortable clean room Lovely setting Excellent restaurant perfect dinner and breakfast All staff so friendly and efficient

Handle in shower would saferp

The views over the vineyards is exceptional.

The room wasn't, in my opinion, worthy of the price. The bar prices were extortionate...£10 for a bottle of lager. I realise this is probably in line with other 'high end' hotels but the overall stay didn't feel very high end. I guess it's just personal preferences.

Perfect location and amazing views from the room and restaurant. Food was very good.

Could do with air-conditioning on very hot days.

I was extremely disappointed with the quality of the food and the level of customer service provided during my stay. When I informed a member of staff that the avocado was not fresh, she showed no interest in listening to my concern and did not apologise. Instead, she simply responded, “Yes, it is fresh.” Additionally, I found a fly in my orange juice. The same staff member then shouted across the dining room, “Is this yours?” referring to the drink. When I confirmed that there was a fly in it, once again no apology was offered. She simply looked at me blankly and walked away. I found her attitude and behaviour completely unacceptable, and it significantly affected my overall experience during my stay. However, I would like to acknowledge Ben and Eduardo, who were both very pleasant, friendly, and kind throughout my visit. Their professionalism and positive attitude were greatly appreciated.

We really liked having fresh milk in the fridge- this counted for a lot. Well done

Beautiful setting, restaurant and room. Easy access.

Lack of staff/reception presence or attention. A lot of waiting around. Understaffed?